e-Literate

Present is Prologue

Tag: Blackboard Learn

  • Blackboard Learn Ultra: Ready or not?

    At this year’s BbWorld16 users conference, Blackboard’s new executive team demonstrated their ability to deliver a much tighter, more coherent message of what they are learning from talking to customers and what the focus of the company will be in the next few years. The “1 Learn, 2 Experiences (Original and Ultra), and 3 Deployments (Self-Hosted, Managed-Hosted, and SaaS)” meme is an example. Words are easy to come by, however, and Blackboard leadership needs to back up their claims, particularly with the Learn LMS and particularly with the long-delayed Learn Ultra.

    Michael described the challenges that Blackboard and its new CEO Bill Ballhaus face back in January, with this comment about Learn Ultra [emphasis added]:

    Prove that Ultra is real: While there are customers who will not be quick to move off of 9.x (for a variety of reasons), nobody believes that the current platform represents a compelling future for digital learning environments. It is long in the tooth. But schools evaluating LMSs have largely discounted Ultra because they don’t think it’s real and they’re not convinced that it ever will be. Now that the product is a year late, they have increased reason to be skeptical. We have heard that there are schools piloting Ultra, but I am not aware of any public information about how these pilots are going or even which schools are participating. Blackboard needs to ship Ultra and trot out some customers who are willing to speak publicly about their experiences with it. If they fail, they will not get a do-over.

    While this inaccurate claim came from the previous executive team, and while I have heard nothing but positive reviews from Blackboard staff about the new CEO, this does not mean that previous claims are irrelevant. And the issue is not what Blackboard told us at e-Literate, it is more what they have told or not told the higher education (and K-12) communities. (more…)

  • Previous LMS For Schools Moving to Canvas in US and Canada

    During the most recent quarterly earnings call for Instructure, an analyst asked an interesting question (despite starting off from the Chris Farley Show format).

    Corey Greendale (First Analysis Securities Corporation):  Awesome. A couple of other things on the, primarily on the Higher Ed space but I guess on education space, there’s a whole lot of couple questions about the competitive environment. When you’re and I don’t know if you will ever get into this level of granularity but when you got competitive wins against the Blackboard, are those predominantly from legacy ANGEL, are you getting those wins as much from Learn as well.

    Josh Coates (CEO of Instructure):  A lot of them are from Learn. Most, you know I don’t have the stats right off the top of my head. A lot of the ANGEL and WebCT stuff is been mopped up in the previous years and so, what’s left the majority of what’s left is Learn and our win rate against Blackboard it continues to be incredibly high, not just domestically but internationally as well.

    In fact, I think most of three out of the four international schools that we announced in this earnings where Blackboard Learn replacements, so yes Learn’s getting it.

    The question gets to the issue of whether Canvas is just picking up higher education clients coming off of discontinued LMSs (Angel, WebCT, etc) or if they are picking up clients from ongoing platforms such as Blackboard Learn. Beyond the obvious interest of investors and other ed tech vendors, this issue in general affects higher education institutions going through a vendor selection – for the system in consideration, are there many other schools considering the same migration path?

    Thanks to the work we’ve been doing with LISTedTECH and our new subscription service, we can answer this question in a little more detail. One of the charts we share shows higher education migrations over the past five years in the US and Canada. (more…)

  • Exclusive: University of Phoenix moving from homegrown platform to Blackboard Learn Ultra

    The University of Phoenix has a history of using its scale to develop and rely on homegrown platforms, including the  adaptive learning platform branded as “Classroom”. I wrote about this investment in 2013.

    The full significance of the University of Phoenix bet on adaptive learning platforms goes beyond pure dollars and became clear when the school announced the closure of 115 of its 240 locations. The stated usage of the savings from campus closures is primarily to further invest in the platform as described by the Phoenix Business Journal.

    In early 2015 the University of Phoenix experienced “significant disruption with respect to our new online classroom platform”. By summer, the university’s parent company The Apollo Group announced to investors that it planned “to move away from certain proprietary and legacy IT systems”. CEO Greg Cappelli further described these changes in broad terms in the most recent earnings call. (more…)

  • Blackboard Acquires Large Latin American Moodle Provider

    In my first post-BbWorld blog post, I noted that the international market is hugely important for Blackboard and Moodle is hugely important for their international strategy. Nearly a quarter of the company’s revenue and much of their growth comes from their international business, where they seem to be way ahead of their main North American competition in many countries. Learn has some really large contracts—whole country contracts, in some cases—but Moodle has a lot of smaller contracts. In some countries, you just can’t get traction in the LMS space unless you have a Moodle offering. In my post, I predicted that we would see continuing investments in Moodle, based on what we heard from senior management.

    Today, Blackboard announced that they have acquired Nivel Siete, a Colombia-based Moodle hosting and services provider with over 200 customers in Latin America. This follows their acquisition of Remote Learner UK, a company that serviced about 100 UK- and Ireland-based Moodle schools at the time of the acquisition and their acquisition of the X-Ray learning analytics company that currently is focused on Moodle. These are all in the last year. And they are on top of the original acquisition of Moodlerooms and Netspot, two of the biggest Moodle providers around. There are some interesting—and complicated—long-term implications here for the governance and financial structure of the Moodle ecosystem that Phil and I will eventually write about, but for now it’s worth noting that Blackboard is making serious investments in Moodle and international growth.