When I wrote my initial post on Tuesday about the City College of San Francisco (CCSF) having to repay the state $39 million for non-usage of LMS, there was one number that kept bugging me.
We’re not talking about an isolated problem with some faculty forgetting or refusing to use the official LMS. 92% of all courses (based on FTES count) did not comply with collegiate policy, and therefore there are no official participation records ensuring students understood the course requirements or that faculty interacted with students.
The original San Francisco Chronicle article described the problem as occurring “in hundreds of online classes from 2011 to 2014”, and the independent audit document describes their charge to “review compliance of contact hours claimed for distance education” by CCSF. But 92% of faculty choosing to not use the campus LMS for an online course goes beyond sloppy processes or faculty resistance. There had to be more to the story. (more…)