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Tag: Learn

  • Comparing the First Ten Years of Blackboard and Instructure in LMS Market

    Comparing the First Ten Years of Blackboard and Instructure in LMS Market

    Last year Blackboard celebrated their 20th anniversary as a company, and this year Instructure celebrated their 10th. Yes, the company with Canvas, the “new” LMS solution, is a decade old. To gain historical perspective, it is interesting to compare each company’s first ten years in business in terms of primary financials – revenue and income – and performance in their core North American Higher Education market.

    We can only go so far in comparing the companies on this basis, however, due to different circumstances.

    • Most importantly, Blackboard helped create the LMS market and therefore had significant portion of its expansion in a greenfield situation, picking up clients who had not previously used an institution-wide LMS. Canvas entered the market well after saturation, with greater than 90% of institutions already having a standard LMS.
    • Blackboard developed its product line pre-cloud, with on-premise hosting being the primary deployment model. Canvas was cloud-native, developed on top of AWS infrastructure.
    • Blackboard’s growth was heavily based on corporate acquisition of competitors – Prometheus, WebCourse, WebCT in the first decade – while Instructure’s growth has been almost exclusively organic.
    • Both companies sold in more than just the North American Higher Ed (NAHE) LMS market, even if that was the core. Blackboard acquired two companies in 2000 and launched a card-reader transaction business, and they played somewhat in the K-12 and corporate learning space. Instructure developed Bridge for corporate learning, Arc for video platform, and it has a heavy presence in the K-12 LMS market.

    Interestingly, both companies went public in Year 7 (Blackboard in 2004, Instructure in 2015).

    With that in mind, let’s compare revenue, operating income – both derived from public SEC filings and adjusted to 2018 dollars – and market share in their core NAHE market. The financial data comes from public filings, and data for 2018 for Instructure are estimates based on their outlook presented in the most recent quarterly earnings release. Market share data is based on our LMS Market Analysis service and associated financial analysis for premium subscribers.

    Blackboard and Instructure revenue and income in 2018 dollars, and north american higher ed market share in percentage and numbers

    Some notes:

    • Blackboard raised ~$185 million in venture financing pre-IPO while Instructure raised ~$95 million (both in 2018 dollars). Part of this difference can be attributed to the much higher costs associated with pre-cloud enterprise software deployment models.
    • Blackboard’s revenue was higher than Instructure’s at similar points, and their operating income was mostly positive after Year 6. Instructure has maintained a significant loss each year from operations. One way to explain this difference is that Blackboard’s used funds for corporate acquisitions, thus fueling growth, while Instructure invested funds into sales & marketing and organic growth. This is not the whole story, but it is a big difference between the two companies.
    • In market share represented as a percentage, Blackboard’s growth was much faster, but this was in a period where the market was developing and not all schools had a standard LMS. When viewing this market share in raw numbers, we see that Instructure’s growth would have exceeded Blackboard’s were it not for the Year 9 WebCT acquisition.
    • Blackboard was already showing organic market declines (in NAHE market share %) and slowdowns in raw numbers outside of the immediate WebCT acquisition of customers. Instructure’s organic growth shows no signs yet of slowing down, is less lumpy and more predictable.

     

  • Blackboard CEO’s First 100 Days: Reorganization and Learn Ultra Updates

    Just over four years after Providence Equity Partners acquired Blackboard and three years after they brought in Jay Bhatt to replace co-founder Michael Chasen, the company hired Bill Ballhaus as its new CEO at the beginning of January. 100 days in, Ballhaus is starting to make changes to the organization and providing some insights into future corporate directions.

    The most significant change is a reorganization that combines strategy, product management and marketing in one group under Katie Blot. In an interview Michael and I had with Ballhaus and Blot earlier this week, they described the primary motivation for the organizational change as the need to more tightly align those functions. Also significant is that this change means the departure of Mark Strassman, SVP Product Marketing & Management, and Tracey Stout, SVP of Marketing & Sales Effectiveness. Blackboard provided the following statement. (more…)

  • After Customer Feedback And Further Delays, Blackboard Changes Learn Ultra Strategy For LMS

    A full seven months after BbWorld 2015, Blackboard has yet to move any new functionality for Learn Ultra from “in development” or “in research” to “available” according a new public webinar. That is, Learn Ultra is no further along from a customer delivery perspective than they were in July 2015, when they were already a year late. Furthermore, Blackboard promised at BbWorld 2015 that Learn Ultra would be available to all customers in technical preview mode by Fall 2015 and available for active pilots with students and course content by Spring 2016, yet I have talked to several of Blackboard’s best long-term customers who have no access to Ultra and no updates on plans. What is becoming clear is that Learn Ultra as originally envisioned will not be in General Availability by BbWorld 2016.

    I asked Blackboard for statements on the current Ultra status and was able to interview Mark Strassman, Senior VP of Product and Marketing,  late last week. Mark described that Blackboard has decided to change their product strategy based on selected customer feedback in technical preview. According to Strassman:

    Based on customer feedback on our Learn SaaS offering, we have evolved our strategy to make it easier for institutions to move to Learn SaaS and adopt Learn with the Ultra Experience. Later this year we will provide a new Ultra-inspired theme that customers can use with either Learn 9.1 or Learn SaaS with the Original Experience. This theme will give users of our current product an updated look-and-feel, and make it easier for them to deploy Learn Ultra, either standalone, or alongside existing courses in the Original Experience.

    What this means is that Learn 9.1 Original will start to look more like Ultra and Ultra will start to look more like 9.1 Original. Let’s unpack that statement a little. (more…)