e-Literate

Present is Prologue

Category: Ed Tech

The “Ed Tech” category includes posts about educational technology products themselves, including LMSs and other learning platforms, adaptive learning and other digital curricular materials products, learning analytics, and educational apps of all types. It also includes technical aspects of ed tech products, especially interoperability.

  • Dear Blackboard, I am Confused

    The good news is that Blackboard, after going quiet for a while, is out giving updates again. The bad news is that the more they talk, the less I understand. A year and a half ago, I thought that I understood their Ultra strategy and had a pretty good guess about their odds of executing it. Last summer, I felt much less sure about the execution but still reasonably comfortable that I understood the basic strategy. Now, after Phil’s update on their strategy, I am forced to admit that I understand what is happening in Blackboard right now about as well as I understand what is happening in the Republican Presidential primary. I’m generally pretty good at following this stuff, and even I have lost the thread. The messaging has gotten so garbled that I have lost confidence in my understanding of the company’s product vision and strategy.

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  • UNC Learning Technology Commons: Easing the procurement problem with NGDLE

    I was planning to write a descriptive post about the new UNC Learning Technology Commons, but there is already some excellent coverage. UNC’s Matthew Rascoff wrote a blog post on Medium that captures the basics quite well:

    A compelling recent report from EDUCAUSE proposes that the “Next Generation Digital Learning Environment” will be based on a “‘Lego’ approach,” in which “components … allow individuals and institutions the opportunity to construct learning environments tailored to their requirements and goals.” The authors, Malcolm Brown, Joanne Dehoney, and Nancy Millichap, envision an app-like ecosystem of interoperable ed tech tools, each of which does one thing well, rather than the monolithic collection of functionality that is the learning management system.

    Today, with the launch of the UNC Learning Technology Commons, the University of North Carolina system is taking a step in the direction of this more modular, flexible, and learner- and educator-centered approach.

    We’re reimagining the way university faculty and staff buy the ed tech they need to help their students learn. Our goal is to empower educators with the best instructional tools available — in the classroom or online.

    The UNC Learning Technology Commons is a system-wide effort to curate an annotated catalogue of digital learning products available for accelerated purchase by the 20,000 faculty members of the UNC system, and to build a community of educators who share (anonymized, aggregated) learning outcomes and user experiences with those products.

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  • After Customer Feedback And Further Delays, Blackboard Changes Learn Ultra Strategy For LMS

    A full seven months after BbWorld 2015, Blackboard has yet to move any new functionality for Learn Ultra from “in development” or “in research” to “available” according a new public webinar. That is, Learn Ultra is no further along from a customer delivery perspective than they were in July 2015, when they were already a year late. Furthermore, Blackboard promised at BbWorld 2015 that Learn Ultra would be available to all customers in technical preview mode by Fall 2015 and available for active pilots with students and course content by Spring 2016, yet I have talked to several of Blackboard’s best long-term customers who have no access to Ultra and no updates on plans. What is becoming clear is that Learn Ultra as originally envisioned will not be in General Availability by BbWorld 2016.

    I asked Blackboard for statements on the current Ultra status and was able to interview Mark Strassman, Senior VP of Product and Marketing,  late last week. Mark described that Blackboard has decided to change their product strategy based on selected customer feedback in technical preview. According to Strassman:

    Based on customer feedback on our Learn SaaS offering, we have evolved our strategy to make it easier for institutions to move to Learn SaaS and adopt Learn with the Ultra Experience. Later this year we will provide a new Ultra-inspired theme that customers can use with either Learn 9.1 or Learn SaaS with the Original Experience. This theme will give users of our current product an updated look-and-feel, and make it easier for them to deploy Learn Ultra, either standalone, or alongside existing courses in the Original Experience.

    What this means is that Learn 9.1 Original will start to look more like Ultra and Ultra will start to look more like 9.1 Original. Let’s unpack that statement a little. (more…)

  • Making Lab Sections Interactive: More evidence on potential of course redesign

    Two weeks ago Michael and I posted an third article on EdSurge that described an encouraging course redesign for STEM gateway courses.

    In our e-Literate TV series on personalized learning, we heard several first-hand stories about the power of simple and timely feedback. As described in the New York Times, administrators at the University of California, Davis, became interested in redesigning introductory biology and chemistry courses, because most of the 45 percent of students who dropped out of STEM programs did so by the middle of their second year. These students are the ones who typically take large lecture courses.

    The team involved in the course-redesign projects wanted students to both receive more individual attention and to take more responsibility for their learning. To accomplish these goals, the team employed personalized learning practices as a way of making room for more active learning in the classroom. Students used software-based homework to experience much of the content that had previously been delivered in lectures. Faculty redesigned their lecture periods to become interactive discussions.

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  • Empowering Students in Open Research

    Phil and I will be writing a twice-monthly column for the Chronicle’s new Re:Learning section. In my inaugural column, “Muy Loco Parentis,” I write about how schools make data privacy decisions on behalf of the students that the students wouldn’t make for themselves, and that may even be net harmful for the students. In contrast to the ways in which other campus policies have evolved, there is still very much a default paternalistic position regarding data.

    But the one example that I didn’t cover in my piece happens to be the one that inspired it in the first place. A few months back at the OpenEd conference, I heard a presentation from CMU’s Norm Bier about that challenges of getting different schools to submit OLI student data to a common database for academic research. Basically, every school that wants to do this has to go through its own IRB process, and every IRB is different. Since the faculty using the OLI products usually aren’t engaged in the research themselves, it generally isn’t worth the hassle to go through this process, so the data doesn’t get submitted and the research doesn’t get done. Note that Pearson and McGraw Hill do not have this problem; if they want to look at student performance in a learning application across various schools, they can. Easily. Something is wrong with this picture. I proposed in Norm’s session that maybe students could be given an option to openly publish their data. Maybe that would get around the restrictions. David Wiley, who does a lot more academic research than I do, seemed to think this wasn’t a crazy idea, so I’ve been gnawing on the problem since then.

    I have talked to a bunch of researchers about the idea. The first reaction is often skepticism. IRB is not so easy to circumvent (for good reason). What generally changed their minds was the following thought experiment:

    • Suppose that, in some educational software program, there was a button labeled “Export.” Students could click the button and export their data in some suitably anonymized format. (Yes, yes, it is impossible to fully de-identify data, but let’s posit “reasonably anonymized” as assessed by a community of data scientists.) Would giving students the option to export their data to any server of their choosing trigger the requirement for IRB review? [Answer: No.]
    • Suppose the export button offered a choice to export to CMU’s research server. Would giving students that option trigger the requirement for IRB review? [Answer: Probably not.]

    There are two shades of gray here that are complications. First, researchers worry about the data bias that comes from opt in. And the further you lead students down the path toward encouraging them to share their data, such as making sharing the default, the more the uneasiness sets in. Second and relatedly, there is the issue of informed consent. There was a general feeling that, even if you get around IRB review, there is still a strong ethical obligation to do more than just pay lip service to informed consent. You need to really educate students on the potential consequences of sharing their data.

    That’s all fair. I don’t claim that there is a silver bullet. But the thought experiment is revealing. Our intuitions, and therefore our policies, about student data privacy are strongly paternalistic in an academic context but shift pretty quickly once the institutional role fades and the student’s individual choice is foregrounded. I think this is an idea worth exploring further.

  • LearningStudio and OpenClass End-Of-Life: Pearson is getting out of LMS market

    Pearson has notified customers that LearningStudio will be shut down as a standalone LMS over the next 2-3 years. Created from the Pearson acquisition of both eCollege and Fronter, LearningStudio has been targeted primarily at fully-online programs and associated hybrid programs – not for simple augmentation of face-to-face classes. The customer base has mostly included for-profit institutions as well as not-for-profit programs that are often packaged with an online service prover model (e.g. Embanet customers). As of this year, LearningStudio has approximately 110 customers with 1.2 million unique student enrollments.

    This decision is not one isolated to LearningStudio, as the end-of-life notification caps a series of moves by Pearson to get out of the LMS market in general. (more…)

  • Blackboard Did What It Said It Would Do. Eventually.

    Today we have a prime example of how Blackboard has been failing by not succeeding fast enough. The company issued a press release announcing “availability of new SaaS offerings.” After last year’s BbWorld, I wrote a post about how badly the company was communicating with its customers about important issues. One of the examples I cited was the confusion around their new SaaS offerings versus managed hosting:

    What is “Premium SaaS”? Is it managed hosting? Is it private cloud? What does it mean for current managed hosting customers? What we have found is that there doesn’t seem to be complete shared understanding even among the Blackboard management team about what the answers to these questions are.

    A week later, (as I wrote at the time), the company acted to clarify the situation. We got some documentation on what the forthcoming SaaS tiers would look like and how they related to existing managed hosting options. Good on them for responding quickly and appropriately to criticism.

    Now, half a year after the announcement, the company has released said SaaS offerings. Along with it, they put out an FAQ and a comparison of the tiers. So they said what they were going to do, they did it, and they said what they did. All good. But half a year later?

    In my recent post about Blackboard’s new CEO, I wrote,

    Ballhaus inherits a company with a number of problems. Their customers are increasingly unhappy with the support they are getting on the current platform, unclear about how they will be affected by future development plans, and unconvinced that Blackboard will deliver a next-generation product in the near future that will be a compelling alternative to the competitors in the market. Schools going out to market for an LMS seem less and less likely to take Blackboard serious as a contender, which is particularly bad news since a significant proportion of those schools are currently Blackboard schools. The losses have been incremental so far, but it feels like we are at an inflection point. The dam is leaking, and it could burst.

    Tick-tock tick-tock.