e-Literate

Present is Prologue

Tag: Amazon

  • Notes on EDUCAUSE 2018

    Notes on EDUCAUSE 2018

    I recently finished three weeks of travel to ed tech conferences – Online Learning in Toronto, WCET in Portland, and EDUCAUSE in Denver. Given the size of EDUCAUSE and its history of being the place to see the greatest number of vendors in one location, that conference is a good trigger to cover general ed tech market news.

    Official photo of EDUCAUSE exhibit hall from promotional tweet
    Source: https://twitter.com/educause/status/1034810456584740864

    EDUCAUSE By the Numbers

    John O’Brien, president and CEO of EDUCAUSE, described in his welcoming speech and in an interview how this was the largest conference yet for the organization, with more than 8,000 registered attendees including more than 3,000 first-timers. I asked O’Brien about the changing and more crowded environment for ed tech conferences – with WCET, ASU/GSV, Online Learning, various vendor conferences, SXSWedu, and others – and he indicated that more is better. In other words, EDUCAUSE does not see a need to change due to competition, as there is room for multiple conferences with different emphases.

    The direction that EDUCAUSE is going can be seen in O’Brien’s recent article “Strategic IT: What Got Us Here Won’t Get Us There”. In this view, technology is integrated, so the organization and conference must bring in decision-making from outside the IT organization.

    To fully realize the value of information technology as the strategic asset it is, we must embrace strategic IT. What got us here, a remarkable utility mindset, will no longer suffice. Instead, higher education leaders must consider the role and placement of information technology in the strategic fabric of their institutions.

    Based on interviews with O’Brien as well as multiple sponsoring vendors on the exhibit hall, these are the key numbers:

    • Total attendance of 8,018
    • Of these almost 5,900 opted to share registration info, implying that 2,100 opted out of sharing info (and I assume that the vast majority of the 2,100 are from higher ed schools)
    • Just over 3,000 were first-time attendees
    • Almost 2,700 were from vendors, both as sponsors / exhibitors and paying attendees to walk around; another 200 or so were from foundations, media, associations, and other organizations
    • Therefore 5,000 – 5,100 attendees were from institutions of higher ed, with more than 300 of those attendees from outside the US

    In 2017:

    • Total attendance of 8,000
    • More than 1,600 first-time attendees
    • More than 6,900 opted to share registration info

    There is somewhat of a disconnect, however, in that the exhibit hall certainly didn’t feel crowded or busy, at least compared to previous years. Most vendors I talked to described traffic at booths somewhat healthy but not at a peak for this conference. I also do not know why the registration list from last year had more 1,000 more than this year. I have asked EDUCAUSE for commentary or clarification on the attendance numbers; while their PR firm did respond to my email, I have not received any updates on the numbers other than saying “it cannot be assumed that the opt-outs were from higher education schools”.

    One other disconnect was noted by Josh Kim at Inside Higher Ed in his post about the EDUCAUSE Top Ten IT Issues list released at the conference.

    Curious About the Lack of Overlap with the ELI 2019 Key Issues in Teaching and Learning List:

    Perhaps the existence of the ELI Key Issues list exempts the EDUCAUSE mothership from putting teaching and learning related issues on its list. I still read the lack of teaching and learning issues as curious. How could it be that academic transformation is everywhere in the ELI community, and nowhere to be found in the IT list? Maybe the EDUCAUSE list should have one entry that says “see the ELI list.”

    I see the same issue where the EDUCAUSE “mothership” in many ways does not directly speak to teaching and learning issues, which is confusing given the direction the organization is taking. When I asked John O’Brien about this situation, he indicated that they have been increasing their emphasis on T&L issues at the leadership level. The answer is not that EDUCAUSE wants to point all T&L issues to ELI, but the integration is a work in progress, I suppose.

    Big Tech Companies

    Moving beyond the numbers, what struck me the most was the increasing presence of Big Tech at the conference. Amazon, Microsoft, Google, IBM were all there in force, with an increased focus on education as a vertical market. Only Apple was missing.

    The question, especially for Google, is how much they plan to fully jump into higher education as opposed to dabbling in the market with a ‘let’s see how this tech gets used’ approach of the past. I get conflicting messages in this regard, at least for Google. For example, I asked a sales lead in the booth about Google Classroom and whether they plan to push this into the higher ed LMS market. He answer was clear that Classroom belongs in the K-12 market, but in higher ed they have no need to try and displace Canvas, Blackboard, D2L, Moodle, et al. For higher ed, they plan to use Course Kit, their set of tools integration G Suite with the campus LMS, to incrementally get more exposure. When I talked to one well-known university CIO, however, he said that Google is responding to his push to fully jump in and even expand Classroom usage as an LMS alternative. Don’t treat this as a full description of the issues but rather one example of mixed messages.

    Microsoft and Amazon, however, are really expanding their higher ed solutions and market presence.

    In years past, EDUCAUSE exhibit hall was dominated by the ERP companies plus Blackboard and the publishers. In the ERP space, Oracle, Workday, Ellucian, and Jenzabar had large booths and aggressive marketing presence. Yes, I mention Jenzabar in that group, at least in terms of conference booth and marketing presence. Expect more on that story in the coming months.

    Moodle Presence

    For the first time, Moodle HQ had their own booth at the conference rather than solely relying on Moodle Partners for messaging. In fact there was a mini-Moodle alley at the left side of the hall, with eThink, Moodle HQ, and Moonami all together. This marketing move is significant after last year’s funding round of $6 million for Moodle HQ and this year’s news of Blackboard / Moodlerooms leaving the Moodle Partner program. I don’t know how far this new marketing spend will go in influencing LMS decision-making at colleges and universities, but it is significant that the world’s largest LMS is now spending money to raise awareness of what Moodle currently offers and what it can be.

    Additional Notes

    • If you ever wondered how many 20-somethings you could possibly fit in one large conference booth, I hope you visited Splunk to see the answer.
    • Cybersecurity – both in terms of protection / audit services as well as content for training and certificates – was another area with increased emphasis this year.
    • In a strange way, video is becoming a crowded market (again). Lecture capture, streaming, synchronous collaboration tools, etc. Where did this new market investment come from?
    • At the booth with the punching bag game, I should have invited 35-year-old Phil to be competitive with the eThink and Moodle guys. At least, I’ll pretend that this was the issue.

    Update 11/21: Clarified response status from EDUCAUSE at their request.

  • Before We Turn Over Curriculum To Apple And Amazon . . .

    Before We Turn Over Curriculum To Apple And Amazon . . .

    Recently I have been interviewed twice by EdSurge regarding education initiatives by the Big Five tech companies (Amazon and Apple, specifically). The first interview centered on iPads for all and Swift programming initiative at the Ohio State University.

    Hill believes Apple’s main motivation to do this collaboration with Ohio State was to sell devices.

    “The way I sort of look at them, Apple is like the Godot of education, where they’re the world’s largest company, and people keep waiting for them to do something meaningful in education, and not just sell devices, but actually get involved in education, change the game somehow,” says Hill.

    That has been a pattern with Apple, he argues, pointing to a big iPod program at Duke University in the early 2000s, which many see as failing to live up to the hype, or the failed iPad program at Los Angeles Unified School District more recently.

    Beyond the device sales, however, the more significant part of the initiative centered on programming skills:

    [The Apple / OSU collaboration] seeks to “integrate learning technology throughout the university experience,” an iOS design laboratory and opportunities for students to learn coding skills to make the ready for a career in the “app economy.”

    This plan is based on Apple’s “Everyone Can Code” initiative that sets up labs and a curriculum to teach students to program in Swift, Apple’s app language primarily designed for iOS, tvOS, watchOS, and macOS (although there are a small number cases of using it for Windows and Android). Just two weeks after the Ohio State news, Apple announced that “Australia’s RMIT Joins More Than 20 International Universities in Adopting Apple Curriculum”.

    Apple today announced the global expansion of its Everyone Can Code initiative to more than 20 colleges and universities outside of the US. These schools will now offer the App Development with Swift Curriculum, a full-year course designed by Apple engineers and educators to teach coding and app design to students of all levels and backgrounds. Now hundreds of thousands of students from around the world gain the opportunity to become proficient in the Swift programming language and build the fundamental skills they need to pursue careers in the booming app economy.

    In a second interview with EdSurge, I was asked about recent support from Amazon giving away Echo devices and promoting Alexa.

    In August, Amazon gifted 1,600 Echo Dots to engineering students at Arizona State University living in a new dorm. John German, an ASU spokesperson, said at the time that the university’s motivation was to develop an opportunity for its engineering students to get skills in the “emerging field” of voice technology. An Amazon spokesperson explained in August that Amazon officials imagine a world where their devices are entwined in student life.

    To push these efforts further, Amazon launched the Alexa Prize, a research competition where university teams developing new ideas for conversational artificial intelligence can get monetary prizes. A team from the University of Washington won the 2017 competition, getting $500,000. Applications are now open for the 2018 competition.

    My comments on the combination of moves by Apple and Amazon:

    For Phil Hill, an edtech consultant and blogger at e-Literate, it’s no surprise that big tech companies want college graduates to be familiar, if not well-versed, with their tools. He says these companies want to fill the gap “between traditional corporate training and higher education,” creating a “tighter connection” between students getting a college degree and an initial job with the needed skills.

    It’s not a new endeavor by any means. Hill remembers that in the 1980s, Sun Microsystems provided workstations for university students. The company’s business plan explicitly stated under its marketing approach to put “SUN workstations into selected universities to gain visibility.” The idea, says Hill, was to get people “sort of hooked on using Unix” and programming skills that could be used in the workforce.

    Sun also worked closely with schools to establish physical training centers. In 1999 the company and the University of Pittsburgh opened an “Academic Java Center” meant to train and certify students in Java technology.

    Beyond showing my age, what I wanted to highlight with the SUN comments is that there has been a big change in tech industry that colleges and universities should be cautious about. The big five tech companies operate on closed ecosystems, with custom programming languages, custom devices, and proprietary platforms. Whereas the focus on Java in the 80s and 90s enabled students to learn a general-purpose language that could run on any number of platforms, Swift is primarily for the Apple devices, and Alexa is for Echo. Company-specific languages and technology.

    The initiatives from Apple and Amazon are not just to give out freebies, they intend to get more students learning their proprietary languages and coming out of college with skills applicable to their closed ecosystems. Also mentioned by EdSurge is an initiative from Google to promote its virtual reality platform Daydream. These efforts specifically include designing curricula for higher education institutions to adopt.

    Perhaps it would be useful to compare these recent initiatives with the Cisco Networking Academy, which provides curriculum and support for 9,500 schools and over 1 million students worldwide that “identifies and develops the skills people and businesses need to thrive in a digital economy”. ((Disclosure: Cisco is a past client of MindWires, our consulting business, including advice on Networking Academy. Amazon is also a past client.)) The Networking Academy also includes Cisco hardware and software as part of their package, and there is a focus on Cisco-specific platforms.

    One difference, however, is that the Networking Academy can lead to general-purpose certifications in addition to Cisco-specific ones, including those for C, C++, Linux, and CompTIA entry-level computer installation.

    What we see here is an evolution of big-tech support for colleges and universities that mirrors the general tech industry migration from more-open to more-closed ecosystems. Higher education institutions need to be fully aware of and cautious of these changes, as the more recent efforts lose most of the general-purpose educational outcomes and encourage students to move into a closed ecosystem. An Ohio State U graduate of the future who has gone through the Everyone Can Code curriculum will be much more likely to remain an iOS app programmer than an Android programmer, for example. This means that the schools entering into the new partnerships are tying themselves much more closely with specific companies than was the case in the past.

    There are real benefits to these initiatives (even though the iPads for all benefits are overblown), but these decisions should not be taken lightly just for the promise of free stuff. There are real implications to tying curriculum to specific company ecosystems. And maybe schools would do well to insist that these partnerships include support for alternative languages and more general-purpose learning outcomes.

    Update 12/30: Clarified language that while Swift is primarily designed for Apple devices, it can be used in cases for others. See comments below for additional info.

  • About The Blackboard Partnership With IBM And Amazon Web Services

    Leading into BbWorld16, Blackboard’s annual users conference in the air conditioned bunker of The Venetian in Las Vegas, the company announced that they were partnering with IBM.

    Blackboard Inc. and IBM (NYSE: IBM) today announced a collaborative agreement for IBM to manage Blackboard’s datacenters and cloud infrastructure. The two companies will also work together to develop innovative educational solutions, taking advantage of IBM Watson’s cognitive computing technology and Blackboard’s broad capabilities suite.

    Under the agreement, IBM will manage much of Blackboard’s technology infrastructure, including the company’s 28 global data centers and its existing public cloud footprint. IBM will also provide support for Blackboard’s expanding use of the public cloud. Blackboard will leverage IBM’s expertise and software to offer customers some of the most flexible, reliable, security-rich and resilient environments available.

    What the initial press release did not capture, and what has become quite apparent at BbWorld16, is that this is really a three-way partnership between Blackboard, IBM, and Amazon (for Amazon Web Services, or AWS). Peter George, Blackboard’s SVP of Products, noted this critical distinction in his blog post “Partnering with AWS and IBM for cloud services and infrastructure management”. (more…)

  • It’s Called Data Analysis And Not Data Synthesis For A Reason

    I’ve never been a big TEDtalks fan, but recently I’ve been exploring some of the episodes, partially based on peer pressure.

    In the process I ran across a talk from Sebastian Wernicke, who has a bioinformatics background but now seems to specialize in giving talks. The talk in question is “How to use data to make a hit TV show”, which starts by looking at two data approaches to binge TV production – Amazon’s use of data analysis to choose a new show concept, leading to Alpha House, and Netflix’s use of data to look at lots of show components but then to let humans make conclusions and “take a leap of faith”, leading to House of Cards. The anecdotes set up his description of where data fits and where it doesn’t, and this mirrors what Michael and I are seeing in the use the broad application of personalized learning.

    (more…)

  • Blackboard’s SVP of Product Development Gary Lang Resigns

    Gary Lang, Blackboard’s senior vice president in charge of product development and cloud operations, has announced his resignation and plans to join Amazon. Gary took the job with Blackboard in June 2013 and, along with CEO Jay Bhatt and SVP of Product Management Mark Strassman, formed the core management team that had worked together previously at AutoDesk. Gary led the reorganization effort to bring all product development under one organization, a core component of Blackboard’s recent strategy.

    Michael described Blackboard’s new product moves toward cloud computing and an entirely new user experience (UX) for the Learn LMS, and Gary was the executive in charge of these efforts. These significant changes have yet to fully roll out to customers (public cloud in pilot, new UX about to enter pilot). Gary was also added to the IMS Global board of directors in July 2014 – I would expect this role to change as well given the move to Amazon. (more…)