Apparently, Bloglines CEO Mark Fletcher replied to June Oshiro’s blog regarding their broken feed reader. June hits the nail on the head with her reply: But Mark! You don’t address the second fundamental problem. I find this ironic and indicative of the whole issue – I complain that customer support is virtually non-existent, and you […]
Bloglines
Why Bloglines Sucks
OK, after getting some helpful comments on my earlier post, mostly by a pMachines programmer (along with a somewhat more passive aggressive but at least marginally helpful post from somebody at Bloglines), I think I’m beginning to understand the problem. The short version is that there is something wrong with my blog feed but the […]
Well, Shut My Mouth! Bloglines Feed Is Fixed
Update: According to a comment just posted by a Bloglines employee, the feed is not actually fixed yet. They blame it on my ISP’s header support, which I’ll look into, though I don’t understand why Bloglines is the only aggregator that has this problem. ******* Naturally, they fix the feed just as I’m flogging them. […]
Bloglines Still Sucks (Three Months and Counting…)
Yup, the Bloglines feed for e-Literate is still broken after three months. Yup, I’ve sent them multiple emails letting them know that the feed is still broken. Yup, I even let them know (in pretty blunt terms) that I was letting my readers know about the problem. (My experience with other web service providers is […]
Don't Use Bloglines
I had hoped that I wouldn’t have to post this, but it seems to be my only recourse at this point. Apparently, the Bloglines aggregator stopped updating my feed several months ago. I had no idea that this was happening; nor did my readers who subscribe through Bloglines. As far as they knew, I just […]
Welcome Back, Bloglines Subscribers
Apparently, Bloglines hasn’t been updating my feeds for the last two months. Thanks to Amy Gahran, I found out yesterday that this was(n’t) happening. I submitted a bug report to the Bloglines team and I’m happy to report that I had a “we’re working on it” non-automated response within a half hour or so. It […]