e-Literate

Present is Prologue

Tag: layoffs

  • Why Is Blackboard Laying Off Staff Despite Improved Market Share Position?

    Over the past two weeks Blackboard had another round of layoffs, likely due to the company missing financial targets. While one estimate places the number at roughly 200, from what I have heard the number is closer to 90 – 100 people let go. I asked the company for commentary on the layoffs and associated reorganization. By email they declined to comment on the number of employees let go but added this comment:

    These changes included the elimination of select positions across the company. We deeply appreciate the contributions made by the affected employees and are supporting them in their transition.

    This is not the first layoff at Blackboard since they were taken private in 2011; rather this is the latest in a series of cuts that have gone well beyond “trimming the fat”. Posts on thelayoff.com and glassdoor paint a picture of high attrition due to routine layoffs and many staff leaving by their own choice. We have written on several of these events here at e-Literate. 90 here, 100 there, 74 . . . it adds up, especially when combined with staff departures.

    To get another view into the company downsizing, consider that Blackboard recently signed a lease that will trim its corporate headquarters by 37%:

    Founded in a Dupont Circle row house in 1997, Blackboard, which has occupied 111,895 square feet at 650 Massachusetts Ave. since 2008, will move into Ogilvy Public Relations Wordwide’s former space on the eighth through 10th floors [70,482 square feet] beginning in December 2015.

    This follows a recent move in its Reston, Virginia facility that cuts its office space there by over 50%.

    In an ironic turn of events, the new headquarters move will put the company into the same building it occupied before 2008, and their neighbors in the building will include former CEO Michael Chasen’s SocialRadar and CBE provider FlatWorld.

    Why More Layoffs When US Market Share Finally Stabilizes?

    (more…)

  • Blackboard Changes Underway: Jay Bhatt Interview and Management Changes

    There is an interesting article today from Bill Flook , who has covered Blackboard as a business, including the story of Michael Chasen’s departure in late 2012 along with two rounds of layoffs.

    Blackboard Inc. has been a company in transition long before CEO Michael Chasen announced his upcoming departure.

    In fact, the presence of Blackboard’s longtime chief has been its most visible constant. So the big question coming out of Monday’s news is this: What will the ed-tech behemoth look like, sans Chasen? [snip]

    If anything, it’s surprising that Chasen stayed on so long after the private equity buyout. He and Providence had “mutually sat down and worked out the right time frame for there to be a transition,” Chasen said in an interview Monday afternoon. “I’ve been here 15 years,” he said. “While I love Blackboard, and I think there is huge opportunity in front of us, I’ve been doing this since I was 25 years old and looking for there to be a good time for me to phase out.”

    Today we are starting to get more insight into the changes, based on Bill’s interview with Jay Bhatt, Blackboard’s new CEO, and coverage of management changes at the company.

    What hasn’t changed are the external pressures. Competitors in the core learning management system (LMS) market like Instructure and Desire2Learn are eating into Blackboard’s once-dominant market share. Open source is challenging the traditional licensed software model, just as mobile and cloud-based services challenge native desktop software. Blackboard is an internationally recognizable brand, with a broad array of products and a powerful private equity player behind it. It is, however, still seen as the legacy player.

    In his first in-depth interview since joining Blackboard, Bhatt laid out his vision for navigating those challenges. And with less than half a year in the role, he’s marked off two key areas of investment: the online program management market, and international.

    Bhatt emphasized the need to grow top-line revenue.

    Bhatt was equally emphatic about what his mission at Blackboard isn’t.

    “Make no mistake, our goal is to be a top-line growth company,” he said. “Obviously, we want to be profitable, and we want to generate the returns that our investors want. But we need to grow the top line. Software companies that grow the top line effectively are really adding value to their industry, they’re not just monetizing their industry.”

    According to the article, there have been some significant management changes at Blackboard as well. Tim Hill (president of global marketing), Siegfried Behrens (president of global sales, recently hired from Microsoft) and David Mills (VP of R&D, formerly of ANGEL and MoodleRooms, key visionary behind xpLor) have all left the company in the past two weeks. Kayvon Beykpour (general manager of Blackboard Mobile and co-founder of TerriblyClever) is also on a leave of absence. Matthew Small has been promoted to president of international, and Jim Kelly from McGraw-Hill has been hired as VP of business development.

    Bill indicates that he will have more information and insight on Blackboard’s future direction coming out soon. Read the whole article here.