e-Literate

Present is Prologue

Category: Ed Tech

The “Ed Tech” category includes posts about educational technology products themselves, including LMSs and other learning platforms, adaptive learning and other digital curricular materials products, learning analytics, and educational apps of all types. It also includes technical aspects of ed tech products, especially interoperability.

  • Apollo Group’s Technology Investments

    I had an unexpected opportunity to chat with the Apollo Group’s Rob Wrubel last week. Rob is their Chief Innovation Officers and Executive Vice President. It was a short conversation—only fifteen minutes—but boy, was it dense with information.

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  • Kevin Carey Gives the Right Diagnosis; I’m Less Sure About the Prescription

    In  piece for the New Republic that I missed when it came out, Kevin Carey provides a compelling diagnosis of the cost problem in higher education that’s worth quoting at length:

    [H]ighly-profitable lower division courses in common subjects like Economics, Calculus, and Psychology have similar curricula at most colleges and rely on many of the same nationally-marketed textbooks. They are often taught by people with no formal training in teaching. These courses are, in the education context, commodities….

    Non-profit colleges don’t pay taxes, even when they have billions of dollars in the bank. People can use their publicly-financed college vouchers—and, increasingly, claim lucrative tax credits—for private college tuition. Because nobody really knows which colleges provide the best education, consumers have been trained to think of colleges like a luxury good: The best are the most expensive, by definition.

    Non-profit colleges also don’t have shareholders demanding that they maximize the difference between revenues and expenses. Instead, they’re run by administrators and faculty who are most interested in competing for status with other colleges, which is determined by the size, expense, and ornateness of the academic greenhouses in which basic research and scholarship are produced.

    For-profit colleges, on the other hand, do have shareholders, and the for-profit sector has expanded rapidly in recent years. But most have made the very rational decision to get in on the subsidy scam….

    In other words, everyone currently in the four-year higher education business has a host of strong incentives to raise prices and hardly any incentives to lower them. Unsurprisingly, prices often go up and almost never go down. In the long run, this will badly undermine the legitimacy of higher education and weaken the case for public subsidization. College will become a private good affordable only to the minority subset of the population that can afford it. America’s aggregate level of human capital will suffer and our competitive position relative to other nations will decline. According to the OECD, many other industrialized countries are already increasing their levels of college attainment faster than we are.

    Colleges have a strong collective interest in preventing this from happening. But each college has a strong individual interest in mainlining student tuition hikes for as long as they can. After all, if only rich people can afford to attend your college, that means you have a selective-admissions college full of rich people—which is what most colleges want to be. It’s mathematically impossible for all colleges to win this game, but they all think they can be among the winners. And the people running them today are concluding, correctly, that they’ll likely be long gone before the day of reckoning comes.

    All of which is to say that college tuition addiction, like any serious dependency, can’t be cured by gentle moral exhortation. College won’t kick the habit of raising prices until the things they care about—money and reputation—are seriously threatened by competitors. Therefore, federal policymakers should help create those competitors by helping establish many brand-new colleges and universities.

    I think he goes a little too far in ascribing a particularly selfish and short-sighted mindset to college administration leadership, but that’s really irrelevant to his argument. At its heart, he is claiming that we have a tragedy of the commons situation. As long as you assume that the individuals making the decisions are rational economic actors, then their personal attitudes don’t really matter. And I think he’s right about the fundamental dynamic.

    His answer, which he saw echoed (or at least hinted at) a few weeks later in President Obama’s State of the Union address, is to use the power of Federal Pell Grants to do an end run around existing accreditation processes, unbundle the degree, and empower non-traditional providers to compete. He writes in the original article:

    Congress and the Obama administration should create a new policy framework under which organizations can become officially recognized providers of higher education. Note, I do not say “officially recognized colleges or universities.” That’s because one of the things that makes college so expensive is that colleges (and the college experience these institutions provide) are expensive and currently people can only receive government-subsidized higher education services from colleges. Under the new system, any provider could receive payment via Pell grants, federal loans, or other current and imagined federal aid systems if they agree to a few baseline conditions.

    First, they would be subject to strict price regulation. They would be free to offer courses for less than the maximum allowable amount per credit, but not more. Second, they would have to be extremely transparent about quality. They would be required to provide public information about how much their students learn, and have their access to federal aid rescinded if students are not learning enough [emphasis added].

    These new providers would not have to be approved by independent accrediting bodies run by existing colleges and universities, as recipients of federal aid are today. In fact, they wouldn’t have to be colleges at all. InsideHigherEd recently reported that a pair of well-known Stanford professors are currently teaching an Artificial Intelligence course to about 200 Stanford students—and more than twenty thousand students around the world, online. The non-Stanford students won’t receive credits from Stanford, but they will receive official documentation from the professors as to how they scored on course tests and their overall rank. Under this new system, those professors would be free to set up their own business teaching Artificial Intelligence over the Internet, and students would be free to pay them with federal aid. Other providers might take advantage of the fast-growing body of open educational resources—free online courses, videos, lectures, and syllabi—and add value primarily through mentoring, designing course sequences, and assessing learning.

    Students, of course, won’t want to pay for these courses if they can’t receive college credit that can be translated into a degree. So as part of the new system, any existing colleges that want to continue receiving federal financial aid will be required to accept any credits granted by participants in the new system in transfer. Because these new providers will have the imprimatur of United States government approval, they will be able to compete for students who want degrees backed by sufficient reputation. And because they will be inexpensive and attached to verifiable data about how much students are learning, they will make a compelling value proposition when competing with traditional colleges that have no such data, charge more money, and are weighed down by legacy expenses and change-resistant cultures [emphasis added].

    I like the general idea of opening up opportunities for new entrants and changing the financial dynamic to break the tragedy of the commons vicious cycle, but there’s a bit of magical thinking regarding the verification of quality. How would we do that? What would it look like? Frankly, we’re not very good at verifying the quality of even traditional programs. There’s a certain amount of social capital that these institutions earn through their long histories, reputations and, above all, their alumni. As Kelly points out, this system doesn’t work very well. But dismantling it without a clear sense of what would replace it is dangerous, and I see no indication that he (or anybody else) has good ideas about quality verification in an unbundled system. I’m not throwing up my hands and giving up on that question or saying that it should be an excuse to justify the status quo. But I don’t think we should ignore it either.

  • The Most Thorough Description (to date) of University Experience with MOOC

    One of the benefits of participating in an interactive event, such as the recent ELI Webinar that Michael and I led yesterday, is that the learning goes both ways. During the webinar, one of the participants shared a link for a report from Duke University on their first MOOC, Bioelectricity: A Quantitative Approach, delivered through Coursera in fall 2012. And what a find that was – this is the most thorough description I have yet seen from a university about their experience selecting, development, delivering and analyzing a MOOC. Kudos to Yvonne Belanger and Jessica Thornton, the authors.

    What follows are some key excerpts along with some observations, but for anyone considering participation in one of the xMOOCs – read the whole report.

    Some of the key findings from the executive summary:

    • Over 600 hours of effort were required to build and deliver the course, including more than 420 hours of effort by the instructor.
    • The course launched on schedule and was successfully completed by hundreds of students. Many hundreds more continued to participate in other ways. The number of students actively participating plateaued at around 1000 per week.
    • Over 12,000 students enrolled, representing more than 100 countries. Approximately 8,000 of these students logged in during the first week.
    • At the time of enrollment, one-third of enrolled students held less than a four year degree, one third held a Bachelors or equivalent, and one-third held an advanced degree.
    • 25% of students who took both Week 1 quizzes successfully completed the course, including 313 students from at least 37 countries. Course completers typically held a Bachelor’s degree or higher; however, at least 10 pre-college students were among those who successfully completed this challenging upper level undergraduate course.
    • Students who did not complete all requirements cited a lack of time, insufficient math background or having intended to only view the lectures from the outset. Regardless of completion status, many students were primarily seeking enjoyment or educational enrichment.
    • Most students reported a positive learning experience and rated the course highly, including ones who did not complete all requirements.
    • The Coursera platform met the needs of the course in spite of being continuously under development while the course was live. Technical issues reported by the students and instructor were generally minor, of short duration and/or quickly resolved.
Patience, flexibility and resilience on the part of instructor, Coursera students, CIT staff, and Duke University Office of Information Technology media services staff were key elements in the success of this course.

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  • The Billion-Dollar Bet on an Adaptive Learning Platform

    Update (2/15/13): Per Apollo Group, the billion-dollar investment mentioned in the Chronicle article (quoted below) refers to total infrastructure – not just the learning platform itself. The total infrastructure includes new CRM, portal, and administrative systems.

    *****

    Earlier this week I wrote about the new patent awarded to the University of Phoenix (the for-profit institution owned by the Apollo Group) for the activity stream within their new online learning platform. The patent gives us a glimpse into a billion-dollar bet that Phoenix is making on this next-generation LMS that will power their move into adaptive learning.

    The University of Phoenix has always been known for using a homegrown LMS, which is understandable given the large size (360,000 students) of the school. In 2009, Phoenix began investing in a completely new learning platform as part of the “Learning Genome Project”. While the company has traditionally been reluctant to describe its internal systems, starting with the 2010 EDUCAUSE conference Phoenix began sharing more information on this project.

    The promise of adaptive learning

    Steve Kolowich at Inside Higher Ed wrote an article on the new learning platform in October 2010 based on information shared by Phoenix’s Director of Data Innovation.

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  • University of Phoenix Patents Adaptive Activity Stream for Its Learning Platform

    The University of Phoenix recently was awarded a patent (#8341148 B1) for an adaptive activity stream related to its online learning platform. From an initial reading of the patent, it appears very broad to me (deja vu all over again). From the press release:

    Apollo Group (APOL), the parent company of University of Phoenix®, today announced that it received a United States patent related to its innovative online classroom platform. The patent was awarded for the University’s new Academic Activity Stream that will consolidate student activities, engagement, and interaction into one unified learning space. The stream will showcase unique personal management features that allow students to more efficiently manage their coursework and classroom experience.

    This patent is the next step in the “Learning Genome Project” – UoP’s major investment in a next-generation online learning platform.  The basic idea of the Academic Activity Stream is to rank information in a user’s activity stream based on individual interests, past history, and learning objectives – rather than merely ranking the items chronologically. From Google’s listing of the patent:

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  • Why Big Data (Mostly) Can’t Help Improve Teaching

    Here’s a nifty video summary of a doctoral dissertation by Derek Muller that a client pointed out to me:

    The basic gist is that students have pre-conceived notions that are wrong, and it is very hard to dislodge those mistaken notions. If you show them a video with an accurate explanation, the students will say that the video was clear and helpful, but they will misremember it as confirming their (mistaken) preconceived notions. In short, they won’t learn. In contrast, if you show them a video that starts by directly stating and then refuting their misconception, they like the video less and say it is confusing, but they actually learn more. This is a really important pedagogical point to know whether you are giving traditional in-class lectures, writing curricular materials, or creating one of those oh-so-modern video lectures that all the cool kids are into these days.

    It’s also a good example of the kind of insight that big data is completely blind to. And it gives us good reason to be skeptical that taking large lecture courses online, turning them into REALLY large lecture courses (with nice videos), and expecting that new and more effective pedagogies will rise out of the data because, you know, science or something, is more of a hope (or a fantasy) than a plan to improve education.

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  • Further Evolution of MOOCs with Academic Partnerships and MOOC2Degree Launch

    One of the fastest growing educational delivery models over the past year is the school-as-a-service concept, where companies like Pearson, 2U, Academic Partnerships and Deltak provide the services needed for a traditional institution to create an online program at scale. As I have often pointed out, traditional institutions have a organizational designs and cultures that often prevent them from successfully creating self-sustaining online programs, which is the reason for the barrier in the landscape diagram. School-as-a-service model provides a bridge over that barrier.

    Of course, the model that has grown even faster are MOOCs. Yesterday Academic Partnerships launched a new concept called MOOC2Degree that attempts to combine these two models, thus giving working adults (the sweet spot of their market) a lower cost, easier method to get credits in an online program.

    AP Graphic 2

     

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