e-Literate

Present is Prologue

Tag: higher education

  • SJSU Plus Udacity Pilots: Lack of transparency in describing data

    Alternate Headline: “Our Long National Nightmare is Over – SJSU and Udacity solve problem of college graduates being able to pass remedial math”

    The more I read on SJSU’s announcement on the pilot program, the more troubled I am with the lack of clear description of student population change (I wrote briefly about the change in student populations yesterday). In a nutshell, the spring 2013 pilot was completely different in the major demographic variables than the summer 2013 pilot. That’s good, right, showing that SJSU and Udacity are learning their lessons? It would be good if SJSU clearly described the student differences and avoided any implications that the numbers could be compared. Further, it would be good to avoid misleading comparisons to face-to-face courses at SJSU.

    But that is not what is going on. SJSU, in particular, is going out of its way to compare spring, summer pilots alongside SJSU on-campus courses in its media blitz. And the strategy is working, based on the articles that came directly from SJSU / Udacity interviews and information releases.

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  • Major Twist in CCSF Accreditation Crisis: DOE Threatens Accrediting Agency

    I have recently described the seven-year accrediting crisis that City College of San Francisco (CCSF) faces as well as a summary of the dissenting voices.

    Now it’s time to be petty.

    Your_Twitter_archive

     

    We are now seeing just the intervention that I  predicted one month ago. Per Inside Higher Ed today:

    City College of San Francisco’s regional accreditor is now in the same existential bind as the college, having been told by its overseer to fix several problems, pronto, or risk being stripped of power.

    The U.S. Department of Education on Wednesday notified the Accrediting Commission for Community and Junior Colleges that it is out of compliance in several areas related to its sanctioning of City College. The commission must take “immediate steps” to avert the suspension or termination of its federal recognition as an accrediting body, according to a letter from the department.

    What this development, which stunned many in California, means for the fate of City College is less clear. Most involved parties said they were still absorbing the letter and its ramifications.

    The DOE directly responded to the California Federation of Teachers (CFT) complaints about the process itself – not the actual findings and whether CCSF was in compliance. As can be read in the letter, the DOE listed 4 issues that ACCJC must address.

    1. The agency does not have a policy for the on-site evaluation teams. The issue is that the teams were administrator heavy.
    2. The agency does not have a policy on conflict-of-interest. The issue is that the spouse of the ACCJC president was on the evaluation team, and this could bias the commission to favor the team’s findings over other voices.
    3. The agency letters (see post on history of warnings) did not clearly differentiate issues that indicated the college was out of compliance from issues which were mere recommendations.
    4. The agency’s use of the word “recommendation” was not clear. One one hand, ACCJC gave strong language for correction, but they did not start the two-year clock on resolution until the agency formally sanctioned the school. The policy is not clear on when the time period starts.

    Note that the DOE did not address the CCSF findings, but rather they accepted the CFT complaints about technicalities in the accrediting review process.

    Rather than give ACCJC the normal 12 months to fix their internal policies, the DOE “determined that in order to avoid initiation of an action to limit, suspend or terminate ACCJC’s recognition [authorizing it as accrediting agency], ACCJC must take immediate steps to correct the areas of non-compliance identified in this letter”.

    Given my accurate prediction one month ago, I’ll make two more predictions:

    • This is a complete victory for the CFT, and the DOE has taken sides in this dispute. I predict ACCJC will be forced to reverse the CCSF accrediting decision as “a conditional reprieve on appeal” as noted by Community College Dean. At the very least, CCSF will get another two years to comply.
    • This action will enable the federal government, through DOE regulations, to dramatically step up its involvement in accrediting policy. I predict new DOE-driven demands on revisions to accrediting policies for all seven regional agencies within the next 12 months.

    Update 8/21: CCSF formally asked the commission to reverse its decision, according to a story at the San Francisco Chronicle.

    City College of San Francisco asked a commission on Tuesday to reverse its devastating decision to revoke the school’s accreditation next year – but has been told not to share any details of its request with the public.

    And, unwilling to upset those who hold its fate in their hands, the college made its request without citing mistakes the commission made when it evaluated the college that were recently identified by the U.S. Department of Education.

    The news disappointed faculty, who had hoped the Accrediting Commission for Community and Junior Colleges would be forced to withdraw its decision to revoke City College’s ability to operate after the Department of Education upheld complaints by the faculty union last week. The Department found the commission had violated four regulations in its scrutiny of the large college – including giving the appearance of a conflict of interest when it let the husband of commission President Barbara Beno help evaluate the college.

    The Department of Education said its findings could be used as part of the college’s appeal of the accrediting decision.

    Unlike a court of law, however, accrediting appeals are made to the same commission that issued the original verdict. So the college considered a complaint about the commission too risky.

  • CCSF Accreditation Crisis: The Dissenting Voices

    I recently wrote about City College of San Francisco (CCSF) and its impending loss of accreditation, which would essentially shut down the largest community college in California (85k students).

    Last week the Accrediting Commission for Community and Junior Colleges (ACCJC), which operates under the corporate entity the Western Association of Schools and Colleges (WASC), voted to end accreditation for the City College of San Francisco (CCSF) as of June 2014. Unless reversed, the loss of accreditation would like force the 85,000 student college to shut down. CCSF would be the largest college to date to lose accreditation, and it is also the largest community college in California.

    The rest of the post walked through the seven years of history that led to the current crisis. In essence, CCSF was notified originally in 2006 by ACCJC that they were potentially out of compliance on three issues.

    Based on this evaluation, the ACCJC “took action to reaffirm accreditation, with a requirement that the college complete a Progress Report and a Focused Midterm Report”. In the letter, two areas were highlighted for further review.

    • The Commission asked that the Progress Report be submitted in 2007 to specifically cover resolution of Recommendation #4 (Financial Planning and Stability).
    • The Commission required a Focused Midterm Report in 2009 “which must give evidence of progress” on specific recommendations #2 (Planning and Assessment and #3 (Student Learning Outcomes).

    But this is all one side of the story – the view according to the accrediting agency. What are the dissenting views?

    Emerging Consensus from Institution and Political Leaders

    There have been many complaints about the ACCJC process and decision, and the vast majority that disagree with the decision have originated from faculty and faculty unions. Despite their concerns over the potential closing of such a large college, most non-faculty groups have essentially supported the process.

  • This is not your father’s Blackboard

    Thanks for inviting me to this conference in Las Vegas, but I couldn’t help notice there is no After Party. Could you point me to the BbWorld conference instead? . . . What’s that? . . . Really?? Because I just came out of a product roadmap presentation where people were clapping, and not just for improved customer service but actual product usability and features that people want. . . . OK, OK, maybe you’re right . . . But the ex-WebCT folks were actually clapping the loudest. . . . WTH?

    Blackboard’s user conference this year was unlike any previous BbWorld I’ve attended. After the WebCT acquisition in 2006, the user conferences tended to be love-hate events (love the show and good times, hate the acquisition of competitors and tin ear). After the 2009 acquisition of ANGEL and subsequent changes in the management team, the user conferences moderated to ambivalence. Many of the product announcements were exciting in the abstract, but it was not clear that product roadmaps and new features were directly addressing client concerns.

    BbWorld 2013 was the first time that I’ve seen customers have such a positive response to Blackboard presentations. At least from a short-term roadmap perspective, the product changes presented this year seemed to hit the sweet spot of what current customers have been requesting. There was a sense of appreciation and relief from customers that Blackboard was listening and reacting to them. And that is no small feat.

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  • New Post at WCET: Update on California Online Initiatives

    I have a new post up at WCET with updates on the California Online Initiatives driven by state government, including today’s news that SB520 is on hold.

    The big news today is that the controversial bill seeking to allow for-credit partially-outsourced online education in California has been put on hold until at least 2014. [snip]

    On the surface, it appears that higher education insiders might have defeated state government efforts to take a leading role in online initiatives. SB520 is on hold and possibly dead, and most conditions on the additional funding have been removed.

    If you look under the surface, however, the outcome is not as clear. It turns out that the systems are in fact changing their priorities and investing in online to help matriculated students complete degrees at a lower cost, which was the original goal of state government leaders.

    There’s more information there, including news on the University of California’s and California State University’s two new online initiatives.

  • SJSU and Udacity: The Obvious Problems and Value of Report

    SJSU has announced via an official blog post that they are studying the results of the SJSU Plus program using Udacity.

    First, news coverage and much commentary have been based on very preliminary and unanalyzed data from a spring 2013 pilot of three SJSU Plus courses with Udacity. We are currently awaiting a more comprehensive National Science Foundation data analysis and report that will be available in August (spring semester courses ended and final grades were submitted only seven weeks ago). We look forward to discussing these results next month.

    I mentioned in my post last night that I believe this is a good move.

    How often do we get the chance to review the results of traditional college courses and see institutions publicly study the learning outcomes in order to improve the course effectiveness? This open review is one innovation from the SJSU Plus program that should be extended to other courses.

    There are plenty of people who do not share my optimism of the reporting process, partially due to the expectation that we already know most of the lessons learned and there should be no real surprise. Indeed, if you read the news coverage of SJSU pausing the Udacity program, there are several findings that are already fairly obvious.

    Findings to Date

    The following summary is based on several articles and blogs directly based on first-hand experience.

    Finding 1) The program was rushed, and the courses were still being developed while students started the courses:

    IHE: But, because of the haste, faculty were building the courses on the fly. Not only was this a “recipe for insanity,” Junn said, but faculty did not have a lot of time to watch how students were doing in the courses because the faculty were busy trying to finish them. It took about 400 hours to build a course, though the courses are designed to be reused.

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  • SJSU and Udacity: Poor Planning and Support, but Valuable Reviewing of Results

    A couple of weeks ago I was interviewed for an article in the NY Times about recent pushback against MOOCs.

    Jonathan Rees, a history professor at Colorado State University at Pueblo, who has written critically about MOOCs, said their spread is likely to lead to a three-tiered world, with a few high-status “super professors” for whom the courses provide both status and royalties; a larger pool of tenured professors who continue to teach their regular in-person classes until they retire; and “a huge army of adjuncts and teaching assistants,” whose jobs will be vulnerable to online competition.

    “The problem with this MOOC-as-labor-issue argument is that it has no place for students and learning,” said Phil Hill, an education technology consultant. “Our starting point ought to be what students need and whether this is an effective form of learning.”

    Perhaps to the dismay of Jonathan’s Aunt Nancy, my comments were positioned as refuting his comments. In the context of the NY Times article, that positioning was accurate; however, in Jonathan’s follow-up blog post, he misinterprets my meaning.

    MOOCification is about power too. If people with access to power want to convince recalcitrant professors to accept MOOCs, arguing that they must be because this must be is a terrible idea. Yet this is precisely what the two quotes following mine in that New York Times article from last week try to do. [snip]

    Whenever Phil makes that infuriating argument, I usually respond with some variation of “profs gotta eat.” Not surprisingly that argument works really well on other profs, but not so well on Phil. However, I want to point out to Phil’s clients that they can’t just wish the class divide away. Since profs gotta eat, they’re going to worry about eating whether you tell them they’re allowed to or not. Moreover, plenty of us believe that by looking out for our interests we are looking out for students and learning. Therefore, making this kind of argument simply serves as a way to shut down all discussion of the subject, which will only breed resentment. [emphasis added]

    While I enjoy reading Jonathan’s blog and appreciate his real concern with student learning and the profession of teaching, he is incorrect in his assertion that I want to “convince recalcitrant professors to accept MOOCs” or that I don’t believe that “by looking out for [professors] interests we are looking out for students and learning”. I am not making “this kind of argument”.

    Focus on Students and Learning First

    What I meant to say is, ironically, what I said: “Our starting point ought to be what students need and whether [MOOC] is an effective form of learning”. The lens of MOOC-as-labor-issue tends to create an us-versus-them, you’re either pro-MOOC or anti-MOOC, mentality that leads to, well, nowhere except arguments. The lens of MOOC-as-teaching-method to be explored should lead us to critically look at learning outcomes and exploration of how to apply or refine the teaching method.

    Michael made this same point in a more elegant fashion in his commentary on the SJSU Philosophy Department rejection of edX:

    Rather than thinking of MOOCs as products to be bought or rejected, they could have approached them as experiments in teaching methods that can be validated, refuted, or refined through the collective efforts of a scholarly community.

    SJSU Plus and Udacity

    And this is where the story comes to San Jose State University and the recent announcement that they were “pausing” the Udacity MOOC-for-credit pilot program (SJSU Plus), as described at Inside Higher Education:

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