e-Literate

Present is Prologue

Tag: LMS

  • After Customer Feedback And Further Delays, Blackboard Changes Learn Ultra Strategy For LMS

    A full seven months after BbWorld 2015, Blackboard has yet to move any new functionality for Learn Ultra from “in development” or “in research” to “available” according a new public webinar. That is, Learn Ultra is no further along from a customer delivery perspective than they were in July 2015, when they were already a year late. Furthermore, Blackboard promised at BbWorld 2015 that Learn Ultra would be available to all customers in technical preview mode by Fall 2015 and available for active pilots with students and course content by Spring 2016, yet I have talked to several of Blackboard’s best long-term customers who have no access to Ultra and no updates on plans. What is becoming clear is that Learn Ultra as originally envisioned will not be in General Availability by BbWorld 2016.

    I asked Blackboard for statements on the current Ultra status and was able to interview Mark Strassman, Senior VP of Product and Marketing,  late last week. Mark described that Blackboard has decided to change their product strategy based on selected customer feedback in technical preview. According to Strassman:

    Based on customer feedback on our Learn SaaS offering, we have evolved our strategy to make it easier for institutions to move to Learn SaaS and adopt Learn with the Ultra Experience. Later this year we will provide a new Ultra-inspired theme that customers can use with either Learn 9.1 or Learn SaaS with the Original Experience. This theme will give users of our current product an updated look-and-feel, and make it easier for them to deploy Learn Ultra, either standalone, or alongside existing courses in the Original Experience.

    What this means is that Learn 9.1 Original will start to look more like Ultra and Ultra will start to look more like 9.1 Original. Let’s unpack that statement a little. (more…)

  • LearningStudio and OpenClass End-Of-Life: Pearson is getting out of LMS market

    Pearson has notified customers that LearningStudio will be shut down as a standalone LMS over the next 2-3 years. Created from the Pearson acquisition of both eCollege and Fronter, LearningStudio has been targeted primarily at fully-online programs and associated hybrid programs – not for simple augmentation of face-to-face classes. The customer base has mostly included for-profit institutions as well as not-for-profit programs that are often packaged with an online service prover model (e.g. Embanet customers). As of this year, LearningStudio has approximately 110 customers with 1.2 million unique student enrollments.

    This decision is not one isolated to LearningStudio, as the end-of-life notification caps a series of moves by Pearson to get out of the LMS market in general. (more…)

  • Blackboard Did What It Said It Would Do. Eventually.

    Today we have a prime example of how Blackboard has been failing by not succeeding fast enough. The company issued a press release announcing “availability of new SaaS offerings.” After last year’s BbWorld, I wrote a post about how badly the company was communicating with its customers about important issues. One of the examples I cited was the confusion around their new SaaS offerings versus managed hosting:

    What is “Premium SaaS”? Is it managed hosting? Is it private cloud? What does it mean for current managed hosting customers? What we have found is that there doesn’t seem to be complete shared understanding even among the Blackboard management team about what the answers to these questions are.

    A week later, (as I wrote at the time), the company acted to clarify the situation. We got some documentation on what the forthcoming SaaS tiers would look like and how they related to existing managed hosting options. Good on them for responding quickly and appropriately to criticism.

    Now, half a year after the announcement, the company has released said SaaS offerings. Along with it, they put out an FAQ and a comparison of the tiers. So they said what they were going to do, they did it, and they said what they did. All good. But half a year later?

    In my recent post about Blackboard’s new CEO, I wrote,

    Ballhaus inherits a company with a number of problems. Their customers are increasingly unhappy with the support they are getting on the current platform, unclear about how they will be affected by future development plans, and unconvinced that Blackboard will deliver a next-generation product in the near future that will be a compelling alternative to the competitors in the market. Schools going out to market for an LMS seem less and less likely to take Blackboard serious as a contender, which is particularly bad news since a significant proportion of those schools are currently Blackboard schools. The losses have been incremental so far, but it feels like we are at an inflection point. The dam is leaking, and it could burst.

    Tick-tock tick-tock.

  • Launch Of Moodle Users Association: 44 members sign up, mostly as individuals

    The Moodle Users Association (MUA), a crowd-funding group for additional Moodle core development, announced today that it is open for members to join. Technically the site was internally announced on its web site last Friday, but the press release came out today. As of this writing (Thurs evening PST), 44 members have signed up: 37 at the individual level, 1 at the bronze level, 3 at the silver level, 2 not sharing details, and Moodle Pty as the trademark holder. This equates to $8,680 – $22,580 of annual dues, depending on what level the two anonymous members chose.

    Update (1/25): As of Monday morning, the numbers are 51 members: 44 at the individual level, 1 bronze, 3 silver, 2 not sharing details, and Moodle Pty as trademark holder; leading to $8,960 – $22,860 of annual dues.

    Moodle News was the first outlet to describe the new organization (originally called Moodle Association but changed to Moodle Users Association when the organization was formalized), and in early December they summarized the motivation:

    As mentioned recently in an article on e-Literate, it’s possible that a majority of all funding to Moodle.org originates from Blackboard. While this may be ironic, knowing the history of Blackboard, it is appropriate since the LMS company has quietly become the largest Moodle Partner by number of clients through acquisitions and growth over the last few years. (more…)

  • What Blackboard’s New CEO Needs to Do Now (and how you can tell if he’s doing it)

    As Phil noted in his post, Blackboard has hired a new CEO, a guy by the name of Bill Ballhaus. We don’t know much about him yet, other than that he came from outside education. (That shouldn’t be considered a disqualifier, by the way. Instructure CEO Josh Coates also came from outside education, for example, and he has kept most of his customers very happy so far.) We’ll learn more about him over the next days, weeks, and months. In the meantime, it’s worth taking some time to consider the challenge he has in front of him.

    (more…)

  • Unizin RFP For LMS: An offering to appease the procurement gods?

    Well this was interesting:

    In a blog post from Monday, Unizin announced a public Request For Proposals (RFP) to solicit bids for an enterprise and multitenant LMS. The RFP states its purpose:

    We seek to identify a qualified vendor (“vendor”) to make available an enterprise and multitenant learning management system and related services (collectively, the “LMS”) to Member Institutions.

    Say what? (more…)

  • LMS Market Updates, Dec 2015

    There seems to be a series of news and analysis on the LMS higher education market worth summarizing.

    Major Adoption News

    I posted last weekend about University of Phoenix (UoP) and their LMS. UoP is well-known for being the biggest user of a homegrown LMS for well over a decade, but in the past several years they rolled out “Classroom”, an entirely new adaptive-learning based design. In a major strategic change, UoP is abandoning this effort and moving to a commercial provider.

    What we can now confirm at e-Literate is that the “learning platform” selected by the University of Phoenix is Blackboard Learn Ultra. This is the cloud-based redesign of Learn that Michael and I have described in several posts. Even with the University of Phoenix’s reduced enrollment, I consider this news to be the most important new client acquisition for Blackboard since at least 2011.

    Today Campus Technology reported that Stanford is moving to adopt Canvas as their campus-wide LMS. Previously Stanford was a founding member of Sakai, with its implementation called CourseWork.

    The university has been piloting Instructure Canvas since the 2014-2015 academic year. The vice provost for teaching & learning (VPTL) said in a statement that about 80 percent of faculty in the pilot reported being “very or somewhat satisfied” with the new platform; even more students (94 percent) found it “very or somewhat easy” to use.

    Alongside the pilot, two Stanford schools had already adopted the application independently. The Graduate School of Education moved to Canvas in 2013-2014, and the Graduate School of Business did so in 2014. Both adoptions were considered successes.

    During this school year, the migration was accelerated. Some 300 classes switched to Canvas. And the plan is to migrate the remaining 4,200 classes still using the legacy LMS software over the next academic year.

    (more…)