Robert McGuire wrote an article for Campus Technology, Building a Sense of Community in MOOCs, that touches on an important topic – is the centralized discussion forum a barrier to student engagement?
But more students can also mean more isolation within the crowd. “Online classes can be really lonely places for students if they don’t feel like there’s a community,” notes Maria Andersen, director of learning and research at Instructure, which runs Canvas Network, an open repository where participating schools can deliver their own MOOCs.
Ironically, the biggest obstacle preventing MOOC students from forming relationships is the feature most relied on to encourage them. Discussion forums are the number one complaint by readers and contributors of MOOC News and Reviews, an online publication devoted to critiquing individual MOOC courses and the evolving MOOC landscape. Most MOOC discussion forums have dozens of indistinguishable threads and offer no way to link between related topics or to other discussions outside the platform. Often, they can’t easily be sorted by topic, keyword, or author. As a result, conversations have little chance of picking up steam, and community is more often stifled than encouraged.
There are several studies that appear to show that MOOC discussion forums have few students participating and that the forums are dominated by a small number of students.
