e-Literate

Present is Prologue

Tag: UC Davis

  • Vert Capital and Scriba Corp: Institutions losing course data in company’s death throes

    Vert Capital and Scriba Corp: Institutions losing course data in company’s death throes

    After last year’s disastrous outage at UC Davis due to Scriba Corp’s change of data center for the Sakai LMS (branded as SmartSite at UC Davis), it turns out that there is more damage to be done as the company slowly disappears. What appears to have happened in the past few months is that Scriba has not been paying this new data center provider (IO Data Centers), and that company is withholding the data on its servers until the issue is resolved. The end result is that several remaining Scriba customers have lost not just a live Sakai site but also the underlying current and historic course data. In at least one case, this dispute has caused a distance education program to be halted until the school figures out how to set up a new LMS site and to recreate their course content.

    Based on two people familiar with Scriba’s recent operations, despite several remaining schools continuing to pay hosting fees, Scriba was not fully paying IO Data Centers. While I have no information on whether there was a legitimate complaint or whether this was simply non-payment to save cash while Scriba died, I will point out that last Spring Scriba’s contract with the Apereo Foundation to remain a commercial affiliate was cancelled under similar circumstances. Scriba simply stopped paying Apereo until the foundation’s board voted to terminate their contract. (more…)

  • Piazza Makes Three Significant Changes To Deal With Privacy Issues

    Piazza Makes Three Significant Changes To Deal With Privacy Issues

    For those following the Piazza privacy issues, we have a new update where the company has made three significant changes in their response to privacy concerns from several universities. They are now using true opt-in for their Careers product, they have stopped the practice of using university logos without permission, and they are now offering an easier process to enter into no-cost agreements. For those who have not followed, read here here and here for background. And remember that this case of Piazza’s usage of student data can be seen as a case study on third-party learning apps as we move closer to the Next Generation Digital Learning Environment / LMS as Hub concept.

    Opt-In vs Opt-Out

    In my original post, one of the key issues I called out was that Piazza did not offer with their Q&A platform a true opt-in method for students to choose to allow their personal data to be shared with recruiters through the Careers product.

    What does that opt-in look like in practice? Faculty assign usage of the platform, and during setup students see a pre-checked box labeled “Sign me up” for opting into the Careers service. (more…)

  • UT Austin and SMOCs: What do we know about whether they work?

    In episode 1, we looked at an effort by the College of Liberal Arts at the University of Texas at Austin to develop SMOCs – Synchronous Massive Online Courses – where the core of the redesign centers on the synchronous online experience for large lecture courses (1000+ students in some cases) courses. ((Disclosure: Our e-Literate TV series of video case studies and explainer videos is funded by a grant from the Bill & Melinda Gates Foundation.)) In episode 2, we took a deeper look at how SMOCs work as well as a discussion of high-level course design costs. In this concluding episode, we ask the question of whether SMOCs work, in terms of improved learning outcomes and / or learning experiences.

    (Video source: https://youtu.be/yoIppZ97Ko4)

     

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  • UT Austin and SMOCs: What these synchronous courses look like and cost

    Last month we shared a video describing how the College of Liberal Arts at the University of Texas at Austin is taking a different approach than some of the courseware-based or other course redesign efforts. ((Disclosure: Our e-Literate TV series of video case studies and explainer videos is funded by a grant from the Bill & Melinda Gates Foundation.)) In many of these other redesigns, there is an emphasis on the asynchronous elements of lab section and lecture preparation and even fully flipping the classroom (no lectures in class on the course content). In contrast, the UT Austin approach to improving the large lecture course centers on SMOCs – Synchronous Massive Online Courses – where the core of the redesign centers on the synchronous course lecture. Watch episode 1 to get a better feel of what problem they are trying to solve and how this SMOC approach appears to keep faculty in their traditional role, albeit with additional preparation time and video production.

    In this episode, we’re taking a deeper look at how SMOCs work as well as high-level course design costs.

    (Video source: https://youtu.be/MAHm_JU6upU)

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  • UT Austin and SMOCs: One university’s effort to personalize large lecture courses

    Last summer we shared video interviews from the University of California at Davis describing their efforts to personalize the most impersonal of learning experiences – the large lecture introductory course. ((Disclosure: Our e-Literate TV series of video case studies and explainer videos is funded by a grant from the Bill & Melinda Gates Foundation.)) The organizing idea there is to apply active learning principles such as the flipped classroom, leveraging adaptive courseware from the Online Learning Initiative (OLI) out of Carnegie Mellon University. More specifically, the lecture was redesigned to bring students “out of the back row”, and the lab sections were flipped using OLI. Many efforts to personalize learning experiences end up increasing the amount of asynchronous pre-classroom time spent with courseware of some sort.

    At the University of Texas at Austin, the College of Liberal Arts is taking a different approach and focusing on the synchronous class time. The core of the course redesigns since 2013 centers on live lecture sessions created in a studio setting, with a small audience of students, streaming live to very large classes that can exceed 1,000 students each. They have named the approach Synchronous Massive Online Courses, or SMOCs. To get a sense of the problem UT Austin is trying to solve and why they have chosen the SMOC approach, watch this episode.

    (Video source: https://youtu.be/WOFxl09KZhE)

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  • University Responses to Piazza: Some good, some bad, some web site changes

    After our reporting from Nov 10 on “Popular Discussion Platform Piazza Getting Pushback For Selling Student Data”, I was invited by Piazza CEO Pooja Sankar to visit the Piazza offices. During my visit, we had an open conversation where I got to meet pretty much the entire staff and have a direct conversation with Sankar and Sunthar Premakumar. After that meeting, Piazza provided a statement that we published in “Piazza Response To Blog Post On Student Privacy”. The statement primarily dealt with a mea culpa from Piazza about working directly with institutions to form agreements around privacy policies and terms of use, including this section:

    We are committed to fixing this. In fact we already have started. We have entered into agreements with Georgia Tech and Brown, and have ongoing engagement with Stanford, UBC and UC Davis[1]. In our conversations universities have been very happy with our policies, practice, and compliance. We are fully committed to entering into contracts with universities that protect students, professors, and the institutions including FERPA, accessibility, and more.

    I have subsequently had conversations with staff from several of the schools mentioned above to verify the information. Some of the responses were good (as in positive review for Piazza and their willingness to work with the school), some were bad, and in parallel I noticed several web site changes that appear to be related to this reporting and follow-up. (more…)

  • Piazza Response To Blog Post On Student Privacy

    Based on Thursday’s blog post “Popular Discussion Platform Piazza Getting Pushback For Selling Student Data”, Piazza’s CEO Pooja Sankar invited me to meet at their offices Friday afternoon. Given the nature of Thursday’s post, I offered to publish any statement that Piazza had in response here at e-Literate, an offer they accepted. I will defer further analysis for a few days.  – PH

    Update: In the process of making copy-editing changes, we accidentally temporarily removed links accessibility and FERPA compliance documentations. They have been restored to the current draft.

    Sorry about that.

    Statement From Piazza CEO Pooja Sankar

    We at Piazza take our obligations to our community of students, professors, and institutions of higher education very seriously. We cherish and safeguard the privacy of our community. But we made a mistake by not engaging and responding to a way befitting of the trust placed in us. Many of our 1500 Universities reached out quite reasonably to enter into legal agreements for the free service. But as a lean, sub-30 person company without in-house legal, we were overwhelmed with all the (expensive) requests for one-off contracts (for a free Q&A service). We handled it poorly. This unfortunately gave people the impression that we were arrogant. You deserve better. We can do better. (more…)