e-Literate

Present is Prologue

Tag: Brightspace

  • Changes at D2L: A second-hand view from users conference

    As I have described to several executives at D2L, there is an interesting gap between the progress we have seen with the company’s product improvements and the reaction we hear from many of their customers. With the tighter integration with LeaP and the improved usability, particularly in content authoring, I would have expected to hear more customers react to the changes. But when talking directly to many of the institutions using the Brightspace LMS, staff describe D2L as if the company and product line had not changed in several years. What is not clear is whether this gap is due the company missing the mark (and my judgement of improvements not aligning with what colleges and universities want) or whether there is just a lag where it will take time for most customers to believe in and take advantage the new product designs and features.

    2016 has been an eventful year for D2L. COO Cheryl Ainoa, a longtime veteran of Yahoo! and most recently Intuit, joined the company in April. Although this move was not advertised through press releases or even blog posts, I believe this is a significant change to how the company operates. This is not the first time that D2L has reached outside the industry for a top executive, as they employed Dennis Kavelman from RIM / Blackberry as COO from 2012 – 2014 (the period where D2L raised $165 million in two mammoth funding rounds). But I have heard that the addition of Ainoa has already seen results internally. And in the ‘keeping work in perspective’ category, founder and CEO John Baker and his wife had their first child right before the Fusion Users Conference. (more…)

  • Previous LMS For Schools Moving to Canvas in US and Canada

    During the most recent quarterly earnings call for Instructure, an analyst asked an interesting question (despite starting off from the Chris Farley Show format).

    Corey Greendale (First Analysis Securities Corporation):  Awesome. A couple of other things on the, primarily on the Higher Ed space but I guess on education space, there’s a whole lot of couple questions about the competitive environment. When you’re and I don’t know if you will ever get into this level of granularity but when you got competitive wins against the Blackboard, are those predominantly from legacy ANGEL, are you getting those wins as much from Learn as well.

    Josh Coates (CEO of Instructure):  A lot of them are from Learn. Most, you know I don’t have the stats right off the top of my head. A lot of the ANGEL and WebCT stuff is been mopped up in the previous years and so, what’s left the majority of what’s left is Learn and our win rate against Blackboard it continues to be incredibly high, not just domestically but internationally as well.

    In fact, I think most of three out of the four international schools that we announced in this earnings where Blackboard Learn replacements, so yes Learn’s getting it.

    The question gets to the issue of whether Canvas is just picking up higher education clients coming off of discontinued LMSs (Angel, WebCT, etc) or if they are picking up clients from ongoing platforms such as Blackboard Learn. Beyond the obvious interest of investors and other ed tech vendors, this issue in general affects higher education institutions going through a vendor selection – for the system in consideration, are there many other schools considering the same migration path?

    Thanks to the work we’ve been doing with LISTedTECH and our new subscription service, we can answer this question in a little more detail. One of the charts we share shows higher education migrations over the past five years in the US and Canada. (more…)

  • Wheaton College Selects Schoology As New LMS In Surprise Decision

    Schoology, a social cloud-based LMS known mostly used in the K-12 market, has set its sights on expanding into the higher education market using their recent $32 million funding round. Last January, Colorado State University’s Global Campus selected Schoology to replace Blackboard Learn, yet the market impact of this decision was limited, partially due to the non-traditional nature of the online-only campus. What Schoology has needed to gain more market credibility and awareness is a second set of higher ed institutions selecting Schoology in an open competition. Enter Wheaton College in Illinois, which recently selected Schoology as its new LMS. This is the most significant new selection that I have seen.

    I interviewed CIO Wendy Woodward from Wheaton to find out more on the nature of this decision. For context, Woodward became Wheaton’s CIO in January 2015, moving from her previous job at Northwestern University. Based on her listening tour to understand campus needs, the decision to replace the LMS was listed near the top of the list. Given Northwestern’s recent move to Canvas, Woodward related that there was a common assumption that Wheaton would do the same. The faculty committee fully went through the evaluation process, however, and ended up selecting Schoology after inviting responses from 10 different solutions. The campus has already begun pilots and plans to be fully migrated to the new system by Fall 2016. (more…)

  • Giving D2L Credit Where Credit Is Due

    Michael and I have made several specific criticisms of D2L’s marketing claims lately culminating in this blog post about examples based on work at the University of Wisconsin-Milwaukee (UWM) and California State University at Long Beach (CSULB).

    I understand that other ed tech vendors make marketing claims that cannot always be tied to reality, but these examples cross a line. They misuse and misrepresent academic outcomes data – whether public research-based on internal research – and essentially take credit for their technology “delivering results”.

    This week brought welcome updates from D2L that go a long way towards addressing the issues we raised. As of Monday, I noticed that the ‘Why Brightspace? Results’ page now has links to supporting material for each claim, and the UWM claim has been reworded. Today, D2L released a blog post explaining these changes and admitting the mistakes. D2L even changed the web page to allow text selection for copy / paste. From the blog post: (more…)

  • Instructure Is Truly Anomalous

    Phil started his last post with the following:

    I’m not sure which is more surprising – Instructure’s continued growth with no major hiccups or their competitors’ inability after a half-decade to understand and accept what is at its core a very simple strategy.

    Personally, I vote for Door #1. As surprising as the competition’s seeming sense of denial is, Instructure’s performance is truly shocking. After five years, I continue to be surprised by it. It’s not just how well they are executing. It’s that they seem to defy the laws of physics in the LMS market. We had no reason to believe that any LMS company could rack up the numbers they are showing—in several different areas—no matter how well they execute.

    (more…)

  • D2L Again Misusing Academic Data For Brightspace Marketing Claims

    Update 5/17/16: I made a mistake in my math on the UW Milwaukee improvements. The number of A’s and B’s increased 163% increased 220% for “unprepared” students and 170% for “prepared” students. I apologize for the error.

    Update 7/23: Read this blog post for D2L admission of mistakes and changes to claims.

    At this point I’d say that we have established a pattern of behavior.

    Michael and I have been quite critical of D2L and their pattern of marketing behavior that is misleading and harmful to the ed tech community. Michael put it best:

    I can’t remember the last time I read one of D2L’s announcements without rolling my eyes. I used to have respect for the company, but now I have to make a conscious effort not to dismiss any of their pronouncements out-of-hand. Not because I think it’s impossible that they might be doing good work, but because they force me to dive into a mountain of horseshit in the hopes of finding a nugget of gold at the bottom. Every. Single. Time. I’m not sure how much of the problem is that they have decided that they need to be disingenuous because they are under threat from Instructure or under pressure from investors and how much of it is that they are genuinely deluding themselves. Sadly, there have been some signs that at least part of the problem is the latter situation, which is a lot harder to fix. But there is also a fundamental dishonesty in the way that these statistics have been presented.

    Well, here’s the latest. John Baker put out a blog called This Isn’t Your Dad’s Distance Learning Program with this theme: (more…)

  • 68% of Statistics Are Meaningless, D2L Edition

    Two years ago, I wrote about how D2L’s analytics package looked serious and potentially ground-breaking, but that there were serious architectural issues with the underlying platform that were preventing the product from working properly for customers. Since then, we’ve been looking for signs that the company has dealt with these issues and is ready to deliver something interesting and powerful. And what we’ve seen is…uh…

    …uh…

    Well, the silence has ended. I didn’t get to go to FUSION this year, but I did look at the highlights of the analytics announcements, and they were…

    …they were…

    OK, I’ll be honest. They were incredibly disappointing in almost every way possible, and good examples of a really bad pattern of hype and misdirection that we’ve been seeing from D2L lately.

    (more…)