e-Literate

Present is Prologue

Category: Strategy & Change Management

  • Recommended Reading … or Not: Updates on UC Berkeley and NBER stories

    Recommended Reading … or Not: Updates on UC Berkeley and NBER stories

    Here are two updates on stories we’ve covered recently at e-Literate. One is an actual update and that is a lack of update.

    UC Berkeley and Accessibility

    In our post clarifying the context of the school’s decision to remove lecture capture video from public site (not deleting the video, just putting behind domain wall), one issue I raised was that there is no agreement yet between Berkeley and the Department of Justice / Department of Education team pushing the case. (more…)

  • Why Ed Tech Will Fail to Transform Education (for Now)

    Why Ed Tech Will Fail to Transform Education (for Now)

    A while back, I wrote a post arguing that algorithm-based ed tech like learning analytics and adaptive learning will not sell well as long as educators do not have the mathematical and scientific literacies necessary to understand the rationale and limitations of the ways in which the software makes evaluations. They won’t trust it because they can’t know when and how it works and when and how it fails. It is as if we are trying to invent the pharmaceutical industry in absence of a medical profession.

    Today I will extend that analogy to argue that even revolutionary developments in educational technology will fail to have the dramatic impact (or “efficacy,” in the newly common parlance that was borrowed from medicine) without changes to the fundamental fabric of the institutions and culture of academe. By looking at the history of one particular medical innovation and imagining what might have happened if it had been discovered when the state of medical science and practice looked more like the state of today’s learning science and educational practice, we can learn a lot about how a technology needs to be embedded in a set of cultural and institutional supports in order to achieve widespread adoption, acceptance, and effective use. This has direct bearing on the situation with educational technology today.

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  • The Intended Consequences of California’s Online Education Initiative

    The Intended Consequences of California’s Online Education Initiative

    Last month we presented two explainer videos on the growing usage of course exchanges, where multiple institutions pool resources in creating or extending online courses. ((Disclosure: Our e-Literate TV series of video case studies and explainer videos is funded by a grant from the Bill & Melinda Gates Foundation.)) If online courses or programs breaks down the barriers of campus walls and enables anytime, anywhere education, then why not explore how collaboration can open up access and improve quality. While we tend to not write e-Literate about our consulting work through MindWires, in this case we have heard a general interest from other systems to learn more about what the California Online Education Initiative (OEI) at the community college system is doing.

    The first two videos explored the concept of course exchanges in general and the required infrastructure needed to create them. In our third explainer video from this series we go back to the OEI to look at how their investment in academic infrastructure should provide benefits that go well beyond the courses and students participating in the course exchange. This extension of benefits, however, was not a surprise to those creating OEI; rather, these broader benefits represent the intended consequences of their approach to collaborative online education.

    (Video source: https://youtu.be/1DdlaIZYiDI)

    (more…)

  • Chan/Zuckerberg: The “Tech” is not the Hard Part in “Ed Tech”

    Phil and I were recently interviewed by KQED’s Sarah Tan for a story about the Chan Zuckerberg Initiative’s Summit platform. As often happens when our comments are just one bit of a larger story—particularly when we are asked to provide a more critical external perspective as a check on the enthusiastic reports of a project’s participants—some interesting parts of the interview conversation inevitably ended up on the cutting room floor. Ms. Tan was kind enough to grant us permission to repurpose some of the source material from the interview for this blog post.

    To be clear, Phil and I have no direct experience with the Chan Zuckerberg Initiative and have only seen the publicly available information on the Summit platform that it has released (although we both took some time to review that information carefully in advance of the interview). The value of the conversation snippet we provide here is in answering the questions, “Even if you think an ed tech platform seems well designed and the creators seem well intentioned, why might it fail anyway? And while we’re at it, how should we even define success?” These are questions that rarely get asked and answered clearly in discussions about ed tech, including in much ed tech research.

    (more…)

  • Explainer Videos on Course Exchanges and the Shared Infrastructure Behind Them

    Two months ago O’Neal Spicer and I wrote an op-ed for the Community College Daily describing our observations on the California Online Education Initiative (OEI). We don’t often write about clients of ours, but in this case we felt it would be useful to share our thoughts outside of the consulting context, and the OEI staff agreed.

    While some argued that a parallel system of MOOCs, unbundled course and third-party operators should step-in, the state opted to re-invest in its existing faculty and infrastructure. At the heart of what became known as the Online Education Initiative (OEI) was a system for an online course exchange that could help to improve access to courses that were oversubscribed or not available at local campuses.

    California was not alone in making the move toward a system where a consortium of campuses pooled resources to offer online courses for students across multiple campuses. North Carolina has done so, as has Colorado and Mississippi and several others. Part of the attraction of course exchanges comes from the acknowledgement that with online education, the campus walls do not need to be an artificial barrier.

    Ryan Craig wrote a separate piece for Forbes on the upcoming release of the OEI course exchange as did Ashley Smith at Inside Higher Ed.

    We thought it would be useful to explore this concept of course exchanges more broadly. ((Disclosure: Our e-Literate TV series of video case studies and explainer videos is funded by a grant from the Bill & Melinda Gates Foundation.)) OEI is not the first course exchange – Colorado Community College System, University of North Carolina SystemMississippi Virtual Community College, Kentucky Virtual Campus, to name a few other initiatives ((Disclosure: Besides OEI, Colorado Community College System and Mississippi Community College System are past clients of either MindWires or its predecessors.)). What is the concept of course exchanges and what problem is being addressed? In a nutshell, you can think of this as removing the traditional boundaries of higher ed, as described in our first video.

    (Video source: https://youtu.be/HBCVAau8hK8)

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  • The Remarkable Transformation at UF Online

    The University of Florida, based on a plan created by the state legislature, started UF Online in 2013. The original business plan was a case study in optimistic enrollment planning and the road-to-riches through online education. From program inception, UF Online was forecast to grow to a headcount of 24,000 students within 10 years, 43% of whom would be out-of-state high-tuition students, generating $76 million in annual revenue and $14 million of “profit”. Then reality hit. The first executive director quit, enrollment reality did not match plans, they got rid of their Online Program Management partner (Pearson), and they hired a new executive director with no higher education management experience. In my May 2015 coverage, I concluded:

    UF Online seems to be institutionally-focused rather than student-focused, and the initiative is shaping up to be a case study in hubris. Without major changes in how the program is managed, including the main campus input into decisions, UF Online risks becoming the new poster child of online education failures. I honestly hope they succeed, but the current outlook is not encouraging.

    In a remarkable transformation in the past year originally described at Inside Higher Ed, UF Online appears to have made “major changes to how the program is managed” and is now focusing on students and reality. (more…)

  • Recommended Reading: What Do Faculty Really Think of Online Learning?

    …As it turns out, it depends.

    Inside Higher Ed recently published its fifth annual  Survey of Faculty Attitudes Toward Technology, conducted in collaboration with researchers from Gallup. These reports cover a range of attitudinal questions on ed tech, online education, and new models of delivering course content. One of the key findings of this year’s report, as described in a Gallup blog,  is that there is still a high level of disagreement among faculty of the relative merits of online courses versus traditional face to face courses, but there are some important nuances to the results. The survey finds that a majority of faculty (55%) “disagree or strongly disagree” with the idea that online courses can deliver the same student outcomes that in-person courses produce. Among faculty who have actually taught online, however, there is a much more positive view of the ability for online education to match in-person courses. (more…)