e-Literate

Present is Prologue

Author: Phil Hill

  • New OER Survey: The disconnect between faculty caring and assigning

    In 2012 the Babson Survey Research Group (BSRG) put out a new report on usage and perceptions of open educational resources (OER) usage in higher education. Covered in this blog post, the 2012 report was really a combination of three separate surveys of academic leaders and faculty. In 2014 BSRG put out a new survey of faculty relating to OER, covered in this post, that I considered a significant milestone by providing actual data from a dedicated national survey to back up and clarify what many had assumed regarding OER. That report, however, was a one-off report, but the Hewlett Foundation and Pearson subsequently agreed to fund three annual longitudinal studies starting with the 2016 report released today. Per the press release:

    Key findings from the report include:

    • Faculty awareness of OER has increased, with 25% of faculty reporting that they were “Aware” or “Very Aware” of open educational resources, up from 20% last year.
    • Only 5.3% of courses are using open textbooks (includes public domain and Creative Commons licensed).
    • Large enrollment introductory undergraduate courses have adopted openly licensed OpenStax College textbooks at twice the rate (10%) as openly licensed textbooks among all courses.
    • The most common factor cited by faculty when selecting educational resources was the cost to the students. After cost, the next most common was the comprehensiveness of the resource, followed by how easy it was to find.
    • There is a serious disconnect between how many faculty consider a factor in selecting educational resources and how satisfied they are with the state of that factor. Faculty are least satisfied with the cost of textbooks, yet that is the most commonly listed factor for why they select resources.
    • The barriers to adopting OER most often cited by faculty are that “there are not enough resources for my subject” (49%), it is “too hard to find what I need” (48%) and “there is no comprehensive catalog of resources” (45%).

    Both Inside Higher Ed and the Chronicle of Higher Education covered this release and included additional interviews with co-author Jeff Seaman. (more…)

  • Blackboard Learn Ultra: Ready or not?

    At this year’s BbWorld16 users conference, Blackboard’s new executive team demonstrated their ability to deliver a much tighter, more coherent message of what they are learning from talking to customers and what the focus of the company will be in the next few years. The “1 Learn, 2 Experiences (Original and Ultra), and 3 Deployments (Self-Hosted, Managed-Hosted, and SaaS)” meme is an example. Words are easy to come by, however, and Blackboard leadership needs to back up their claims, particularly with the Learn LMS and particularly with the long-delayed Learn Ultra.

    Michael described the challenges that Blackboard and its new CEO Bill Ballhaus face back in January, with this comment about Learn Ultra [emphasis added]:

    Prove that Ultra is real: While there are customers who will not be quick to move off of 9.x (for a variety of reasons), nobody believes that the current platform represents a compelling future for digital learning environments. It is long in the tooth. But schools evaluating LMSs have largely discounted Ultra because they don’t think it’s real and they’re not convinced that it ever will be. Now that the product is a year late, they have increased reason to be skeptical. We have heard that there are schools piloting Ultra, but I am not aware of any public information about how these pilots are going or even which schools are participating. Blackboard needs to ship Ultra and trot out some customers who are willing to speak publicly about their experiences with it. If they fail, they will not get a do-over.

    While this inaccurate claim came from the previous executive team, and while I have heard nothing but positive reviews from Blackboard staff about the new CEO, this does not mean that previous claims are irrelevant. And the issue is not what Blackboard told us at e-Literate, it is more what they have told or not told the higher education (and K-12) communities. (more…)

  • About The Blackboard Partnership With IBM And Amazon Web Services

    Leading into BbWorld16, Blackboard’s annual users conference in the air conditioned bunker of The Venetian in Las Vegas, the company announced that they were partnering with IBM.

    Blackboard Inc. and IBM (NYSE: IBM) today announced a collaborative agreement for IBM to manage Blackboard’s datacenters and cloud infrastructure. The two companies will also work together to develop innovative educational solutions, taking advantage of IBM Watson’s cognitive computing technology and Blackboard’s broad capabilities suite.

    Under the agreement, IBM will manage much of Blackboard’s technology infrastructure, including the company’s 28 global data centers and its existing public cloud footprint. IBM will also provide support for Blackboard’s expanding use of the public cloud. Blackboard will leverage IBM’s expertise and software to offer customers some of the most flexible, reliable, security-rich and resilient environments available.

    What the initial press release did not capture, and what has become quite apparent at BbWorld16, is that this is really a three-way partnership between Blackboard, IBM, and Amazon (for Amazon Web Services, or AWS). Peter George, Blackboard’s SVP of Products, noted this critical distinction in his blog post “Partnering with AWS and IBM for cloud services and infrastructure management”. (more…)

  • UC Davis Lessons: Open is as open does

    It’s interesting how one phrase can cause such a reaction.

    There is an interesting angle here in that Sakai is open source yet data is not easily recoverable.

    This comment came from the original post discussing UC Davis’ SmartSite disaster when their Sakai hosting partner Scriba botched a data center move, leading to a university of 32,000+ students going without a fully-functional LMS for the last three weeks of a term, including finals week. If you want the full run-down, read that linked post then look at additional posts in this list for the basics. ((SmartSite is the UC Davis branding for their LMS, which was hosted at the time by Scriba, a Sakai Commercial Affiliate.))

    What did I mean with this comment?

    Simply that this outage would give us a chance in reality to get a better understanding of the dynamics of open source solutions and whether the university in question would actually have achieved the ability to “control its destiny”. The early indications at the time were that UC Davis would not be able to make the course data from their LMS fully available to faculty and students before the end of the term. A full analysis of the causes and implications of the situation needed more information on what led to the outage, what UC Davis had in their contract with Scriba, and how the end of the term would play out. But even before that analysis, the comment was also based on the likely market perceptions.

    What did I not mean? (more…)

  • LMS Outage: Exclusive view of UC Davis contract with Scriba

    When I first heard about the recent LMS outage at UC Davis – which left the school with no LMS access for a full week and without a fully functional LMS through the remainder of the spring term – it was quite clear that this was an unusual situation. There have been plenty of other LMS outages, but with this one not only did UC Davis lose days of system access, during the outage they had no idea if and when the system would be restored. Any useful communication with the vendor ceased, and the school had to scramble and invent their own disaster recovery on the fly.

    What we didn’t know at the time was whether UC Davis staff had planned for such a contingency and had reasonable controls in place. Thanks to the media relations and IT teams at UC Davis, we at e-Literate now have the contract with Scriba to help answer these questions. I have also talked to Ian Dolphin, executive director at the Apereo Foundation that runs the Sakai project, and Michael Sanders, CEO of Scriba, to gather and verify the data in this post.

    In a nutshell, this was a screwup of colossal proportions by Scriba and Scriba alone. Furthermore, Scriba is no longer a Sakai Commercial Affiliate. (more…)

  • SmartSite Goes Dumb: A student’s view of the UC Davis LMS outage

    [ed. Cydney Jones is a junior at UC Davis, and she was kind enough to share information and insights during my coverage of the UC Davis LMS outage (their Sakai-based LMS is branded as SmartSite and hosted by Scriba). I asked her if she could write a post giving a student’s inside view of the situation. You can follow Cydney on Twitter at @crabbyCyd.]

    By: Cydney Jones

    UC Davis’ SmartSite, the learning management system we love to hate, earned that hate when it went missing two weeks before the end of the Spring quarter. As used and abused by students and faculty, SmartSite is accessed constantly. Need to read new class materials, log into SmartSite. Want to learn about assignments and turn them in, access SmartSite. Curious about your grade, look it up on SmartSite. Accessible from anywhere, on campus or off, via smartphone or computer terminal, SmartSite was the glue that held most courses together.

    It seemed odd that something so integral to every class and course would need to go down for maintenance in the middle of the term for more than two and a half days. But, the UCD IT department shared their communication from our LMS’s host, Scriba, saying that the system had suffered “failures in our primary data center.” It seemed odd that we were only give a day’s notice. We should have been more prepared, students, faculty, and administration alike. (more…)

  • Update on UC Davis LMS Fiasco: Finishing the term with two partial systems

    After the LMS outage that started May 20th – covered here, here, and here at e-Literate – UC Davis has finished its spring academic term as of June 9th using two partial systems, one for faculty and one for students and neither of which is fully functional. In other words, UC Davis never fully recovered its LMS (Sakai system branded as SmartSite) functionality from the outage. UC Davis staff have indicated they will provide more information to us by interviews and public records, but they have not said when they will be ready to talk. Scriba (the Sakai commercial affiliate and hosting provider that caused the outage) has not replied to requests for an interview or statement. When and if these occur, I’ll post updates.

    For a short timeline:

    • May 19th: Scriba notifies UC Davis of an emergency maintenance planned for May 20 – 23 as they changed data centers. Regarding the data center move, CEO Michael Sanders stated “The failures are as of a result of a third party and are outside of our control.” (irony alert inserted here)

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