Phil and I don’t write a whole lot about Student Information Systems (SISs) and the larger Enterprise Resource Management (ERP) suites that they belong to, not because they’re unimportant but because the stories about them often don’t fit with our particular focus in educational technology. Plus, if I’m being completely honest, I find them to be mostly boring. But the story of what’s going with Kuali, the open source ERP system for higher education, is interesting and relevant for a couple of reasons. First, while we hear a lot of concern from folks about the costs of textbooks and LMSs, those expenses pale in comparison to what colleges and universities pay in SIS licensing and support costs. A decent sized university can easily pay a million dollars or more for their SIS, and a big system like UC or CUNY can pay tens or even hundreds of millions. One of the selling points of Kuali has been to lower costs, thus freeing up a lot of that money to meet other needs that are more closely related to the core university mission. So what happens in the SIS space has a potentially huge budgetary impact on teaching and learning. Second, there’s been a lot of conversation about what “open” means in the context of education and, more specifically, when that label is being abused. I am ambivalent about the term “open washing” because it encourages people to flatten various flavors of openness into “real” and “fake” open when, in fact, there are often legitimately different kinds of open with different value (and values). That said, there certainly exist cases where use of the term “open” stretches beyond the bounds of even charitable interpretation.
When Kuali, a Foundation-developed project released under an open source license, decided to switch its model to a company-developed product where most but not all of its code would be released under a different open source license, did they commit an act of “open washing”? Finding the answer to that question turns out to be a lot more complicated than you might expect. As I started to dig into it, I found myself getting deep into details of both open source licensing and cloud computing, since the code that KualiCo will be withholding is related to cloud offerings. It turned out to be way too long and complex to deal with both of those topics in one post, so I am primarily going to follow up on Phil’s earlier posts on licensing here and save the cloud computing part for a future post.
Let’s start by recapping the situation:
- The Kuali Foundation is a non-profit entity formed by a group of schools that wanted to pool their resources to build a suite of open source components that together could make up an ERP system suitable for colleges and universities.
- One of the first modules, Kuali Financials, has been successfully installed and run by a small number of schools which have reported dramatic cost savings, both in the obvious licensing but also in the amount of work it took to get the system running.
- Other elements of the suite have been been more problematic. For example, the registrar module, Kuali Student, has been plagued with multi-year delays and members dropping out of the project.
- Kuali code has historically been released under an open source license called the “Educational Community License (ECL)”, which is a slight variation of the Apache license.
- The Kuali Foundation announced that ownership of the code would be transferred to a new commercial entity, KualiCo. Their reason for doing so is to accelerate the development of the suite, although they have not been entirely clear about what they think the causes of their development speed problem are and why moving to a commercial structure will solve the problems.
- KualiCo intends to release most, but not all, of future code under a different open source license, the Affero Gnu Public License (AGPL).
- Some of the new code to be developed by KualiCo will not be released as open source. So far the only piece they have named in this regard is their multitenant code.
- These changes happened fairly quickly, driven by the board, without a lot of community discussion.
So is this “open washing”? Is it a betrayal of trust of an open source community, or deceptively claiming to be open and proving to be otherwise? In one sense, the answer to that question depends on the prior expectations of the community members. I would argue that the biggest and clearest act of open washing may have occurred over a decade ago with the creation of the term “community source.” Back in the earlier days of Sakai—another “community source” project—I made a habit of asking participants what they thought “community source” meant. Very often, the answer I got was something along the lines of, “It’s open source, but with more emphasis on building a community.” But that’s not what Brad Wheeler meant at all when he popularized the term. As I have discussed in an earlier post, “community source” was intended to be a consortial model of development with an open source license tacked onto the end product. Far from emphasizing community, it was explicitly designed to maximize the control and autonomy of the executive decision-makers from the consortial partners—and to keep a lid on the decision-making power of other community participants. Remember the motto: “If you’ve got the gold, then you make the rules.” Community source, as defined by those who coined the term, is a consortium with a license. But community source was always marketed as an improvement on open source. “It’s the pub between the cathedral and the bazaar where all the real work gets done,” Brad liked to say.
Different “community source” projects followed the centralized, financially-driven model to different degrees. Kuali, for example, was always explicitly and deliberately more centralized in its decision-making processes than Sakai. As an outside observer of Kuali’s culture and decision-making processes, and as a close reader of Brad Wheeler’s articles and speeches about community source, I can’t say that the move to KualiCo surprised me terribly. Nor can I say that it is inconsistent with what Brad has said all along about how community source works and what it is for. The consortial leaders, whose membership I assume was roughly defined by their financial contributions to the consortium, made a decision that supports what they believe is in their interest. All code that was previously released under an open source license will remain under an open source license. Presumably the Kuali Foundation and KualiCo will be clear going forward about which consortial contributions go toward creating functionality that will be open source or private source in the future. I am not privy to the internal politics of the foundation and therefore am not in a position to say whether some of those who brought the gold were left out of the rule-making process. To the degree that Brad’s golden rule was followed, the move to KualiCo is consistent with the clearly stated (if craftily marketed) philosophy of community source.
The question of how much these changes practically affect open source development of Kuali is a more complicated one to answer. It is worth stating that another tenet of community source was that it was specifically intended to be commercial-friendly, meaning that the consortia tried to avoid licensing or other practices that discouraged the development of a healthy and diverse ecosystem of support vendors. (Remember, community source frames problems with the software ecosystem as procurement problems. As such, its architects are concerned with maintaining a robust range of support contracting options.) Here the balancing act is more delicate. On the one hand, to the degree that the changes give KualiCo advantages over potential competitors, Kuali will be violating the commercial-friendly principle of community source. On the other hand, to the degree that the changes do not give KualiCo advantages over potential competitors, it’s not clear why one would think that KualiCo will be a viable and strong enough company to move development faster than the way it has been until now.
The first thing to point out here is that, while KualiCo has only said so far that it will keep the multitenant code private source, there is nothing to prevent them from keeping more code private in the future. Instructure Canvas, which started out with only the multitenant code as private source, currently has the following list of features that are not in the open source distribution:
- Multi-tenancy extensions
- Mobile integration
- Proprietary SIS integrations
- Migration tools for commercial LMSs
- Other minor customizations that only apply to our hosted environment
- Chat Tool
- Attendance Tool (Roll Call)
I don’t think there is a clear and specific number of private source features that marks the dividing line between good faith open source practices and “open washing”; nor am I arguing that Instructure is open washing here. Rather, my point is that, once you make the decision to be almost-all-but-not-completely open source, you place your first foot at the top of a slippery slope. By saying that they are comfortable withholding code on any feature for the purposes of making their business viable, KualiCo’s leadership opens the door to private sourcing as much of the code as they need to in order to maintain their competitive advantage.
Then there’s the whole rather arcane but important question about the change in open source licenses. Unlike the ECL license that Kuali has used until now, AGPL is “viral,” meaning that anybody who combines AGPL-licensed code with other code must release that other code under the AGPL as well. Anybody, that is, except for the copyright holder. Open source licenses are copyright licenses. If KualiCo decides to combine open source code to which they own the copyright with private source code, they don’t have to release the private source code under the AGPL. But if a competitor, NOTKualiCo, comes along and combines KualiCo’s AGPL-licensed code with their own proprietary code, then NOTKualiCo has to release their own code under the AGPL. This creates two theoretical problems for NOTKualiCo. First, NOTKualiCo does not have the option of making the code they develop a proprietary advantage over their competitors. They have to give it away. Second, while NOTKualiCo has to share its code with KualiCo, KualiCo doesn’t have the same obligation to NOTKualiCo. So theoretically, it would be very hard for any company to compete on product differentiators when they are building upon AGPL-licensed code owned by another company.
I say “theoretically” because, in practice, it is much more complicated than that. First, there is the question of what it means to “combine” code. The various GPL licenses recognize that some software is designed to work with other software “at arm’s length” and therefore should not be subject to the viral clause. For example, it is permissible under the license to run AGPL applications on a Microsoft Windows or Apple Mac OS X operating system without requiring that those operating systems also be released under the GPL. Some code combinations fall clearly into this category, while others fall clearly into the category of running as part of the original open source program and therefore subject to the viral clause of the GPL. But there’s a vast area in the murky middle. Do tools that use APIs specifically designed for integration fall under the viral clause? It depends on the details of how they integrate as well as who you ask. It doesn’t help that the language used to qualify what counts as “combining” in Gnu’s documentation uses terms that are specific to the C programming language.
KualiCo has said that they will specifically withhold multitenant capabilities from future open source distributions. If competitors developed their own multitenant capabilities, would they be obliged to release that code under the AGPL? Would such code be “combining” with Kuali, or could it be sufficiently arm’s-length that it could be private source? It depends on how it’s developed. Since KualiCo’s CEO is the former CTO of Instructure, let’s assume for the sake of argument that Kuali’s multitenant capabilities will be developed similarly to Canvas’. Zach Wily, Instructure’s Chief Architect, described their multitenant situation to me as follows:
[O]ur code is open-source, but only with single-tenancy. The trick there is that most of our multi-tenancy code is actually in the open source code already! Things like using global identifiers to refer to an object (instead of tenant-local identifiers), database sharding, etc, are all in the code. It’s only a couple relatively thin libraries that help manage it all that are kept as closed source. So really, the open-source version of Canvas is more like a multi-tenant app that is only convenient to run with a single tenant, rather than Canvas being a single-tenant app that we shim to be multi-tenant.
The good news from NOTKualiCo’s (or NOTInstructureCo’s) perspective is that it doesn’t sound like there’s an enormous amount of development required to duplicate that multitenant functionality. Instructure has not gone through contortions to make the development of multitenant code harder for competitors; I will assume here that KualiCo will follow a similar practice. The bad news is that the code would probably have to be released under the AGPL, since it’s a set of libraries that are intended to run as a part of Kuali. That’s far from definite, and it would probably require legal and technical experts evaluating the details to come up with a strong conclusion. But it certainly seems consistent with the guidance provided by the Gnu Foundation.
OK, so how much of a practical difference does this make for NOTKualiCo to be able to compete with KualiCo? Probably not a huge amount, for several reasons. First, we’re not talking about an enormous amount of code here; nor is it likely to be highly differentiated. But also, NOTKualiCo owns the copyright on the libraries that they release. While anybody can adopt them under the AGPL, if KualiCo wanted to incorporate any of NOTKualiCo’s code, then the viral provision would have to apply to KualiCo. The practical net effect is that KualiCo would almost certainly never use NOTKualiCo’s code. A third competitor—call them ALSONOTKualiCo—could come in and use NOTKualiCo’s code without incurring any obligations beyond those that they already assumed by adopting KualiCo’s AGPL code, so there’s a disadvantage there for NOTKualiCo. But overall, I don’t think that withholding multitenant code from KualiCo’s open source releases—assuming that it’s done the way Instructure has done it—is a decisive barrier to entry for competitors. Unfortunately, that may just mean that KualiCo will end up having to withhold other code in order to maintain a sustainable advantage.
So overall, is Kuali guilty of “open washing” or not? I hope this post has helped make clear why I don’t love that term. The answer is complicated and subjective. I believe that “community source” was an overall marketing effort that entailed some open washing, but I also believe that (a) Brad has been pretty clear about what he really meant if you listened closely enough, and (b) not every project that called itself community source followed Brad’s tenets to the same degree or in the same way. I believe that KualiCo’s change in license and withholding of code are a violation of the particular flavor of openness that community source promised, but I’m not sure how much of a practical difference that makes to the degree that one cares about the “commercial friendliness” of the project. Would I participate in work with the Kuali Foundation today if I were determined to work only on projects that are committed to open source principles and methods? No I would not. But I would have given you the same answer a year ago. So, after making you wade through all of those arcane details, I’m sorry to say that my answer to the question of whether Kuali is guilty of open washing is, “I’m not sure that I know what the question means, and I’m not sure how much the answer matters.”
pmasson says
At the risk of being dismissed as merely semantics, the concerns around Kuali are specific to their business model, rather than open source licensing, specifically “open core.” Open core is a “business model primarily involved in offering a “core” or feature limited version of a software product as free and open source software, while offering ‘commercial’ versions or add-ons as proprietary software, or offering other services for the open source version in a similar manner” (http://en.wikipedia.org/wiki/Open_core).
Open core is generally perceived negatively in both the open source and free software communities, not due to inauthenticity in licensing (fauxpenness), misleading marketing/promotional schemes (openwashing), nor even license incompatibility (viral licensing), but rather, because it creates vendor lock in (as Michael also highlighted).
Simon Phipps, President of the Open Source Initiative (the organization that approves open source licenses and maintains the Open Source Definition) wrote in a 2010 Computer World article, “the problem with open core is that instead of delivering and cultivating software freedom, the open core business model induces dependency on closed software and lock-in to a vendor.” (Open Core Is Bad For You, http://www.computerworlduk.com/blogs/simon-says/open-core-is-bad-for-you-3569652/).
Gartner’s Brian Prentice wrote, “Open core, if you’re not aware, is being pushed by many start up companies as a new approach to delivering products combining open source and proprietary software. Regardless of the way that vendor struts…you’ll soon realize that the fabric making up the garb of their stated innovation is a fabrication. They’ll then be exposed for exactly who they are – a good old fashion software vendor. (Open-Core: The Emperor’s New Clothes, (http://blogs.gartner.com/brian_prentice/2010/03/31/open-core-the-emperors-new-clothes/).
Bradley M. Kuhn, one of the original authors of the AGPL has also commented, open core should be renamed, “proprietary relicensing.” Adding, “These semi-proprietary business models are thriving on the fundamental principle of a proprietary model: keep users from cooperating to improve the code on which they all depend” (Open Core” Is the New Shareware, http://www.ebb.org/bkuhn/blog/2009/10/16/open-core-shareware.html).
There are many of these businesses within higher ed using this model. They all are antithetical to “open” because they all leverage lock-in. However to be fair, many decision-makers may actually choose/desire “a single throat to choke.” God knows I’ve worked in institutions where this was seen as a benefit.
Openwashing is a real problem (as I also, coincidently, posted today, https://opensource.com/business/14/12/openwashing-more-prevalent), but I tend to ascribe the term to those organizations that market / promote openness in the development of open source software (or other open initiatives, e.g. textbooks), but in reality drive development through top-down centralized authorities–or even, “small bands of mages working in splendid isolation.” Either “open” or “directed” governance models can be used to develop open source software successfully. In fact, I would also say proprietary software can authentically engage with communities toward development–just don’t claim to be open if you’re not.
I use “fauxpen” (http://www.fauxpensource.org/) to describe dishonesty in licensing because its definition specifically points to software and includes a reference to the Open Source Definition, while Michelle Thorn’s original definition of openwashing from 2009 was not specific to software: “to spin a product or company as open, although it is not. Derived from “greenwashing” (Openwashing, http://michellethorne.cc/2009/03/openwashing/)
(OK those last two paragraphs were semantics)
Patrick
Luke Fernandez says
“Back in the earlier days of Sakai—another “community source” project—I made a habit of asking participants what they thought “community source” meant. Very often, the answer I got was something along the lines of, “It’s open source, but with more emphasis on building a community.” But that’s not what Brad Wheeler meant at all when he popularized the term.”
To that observation there may have been differences between Brad’s vision of community source and others who rallied to the cause. But we were all united in trying to break up the stranglehold that Blackboard had over the LMS marketplace at the time. That imperative probably allowed us to gloss over our differences, to curb talk that described what we were doing as a ‘social movement’ or as an activity that could be framed by questions about good and evil. As Brad counseled, that sort of talk alienated potential partnerships with commercial entities. And if we sundered those relationships we’d probably be undermining our own interests if a disruption of Blackboard was our tactical objective. (Cf “The Mission Behind the Margin http://itintheuniversity.blogspot.com/2010/02/no-margin-without-mission.html ). Put another way, we were willing to engage in a little “open washing” if that washing led to some concrete and tangible returns.
I still think that those compromises may have been worth making. And that similar ones might be worth making now with respect to Kuali if it will help schools get out from under the yoke of the current SIS monopolies. Still, given RMS’s recent participation on mfeldstein.wpengine.com, it’s worth recalling that there are more fundamental ethical questions to be considering when we procure software and that those shouldn’t be left out of the discussion just because there’s some tactical advantage to doing so. To that point maybe it’s worth recalling some of what RMS has been alluding to in citations/urls he’s posted in earlier comments on this blog:
“With proprietary software, there is always some entity, the “owner” of the program, that controls the program — and through it, exercises power over its users. A non-free program is a yoke, an instrument of unjust power. In extreme cases (though this extreme has become widespread) proprietary programs are designed to spy on the users, restrict them, censor them, and abuse them.” http://www.wired.com/2013/09/why-free-software-is-more-important-now-than-ever-before
Or this one:
“Open source is a development methodology; free software is a social movement. For the free software movement, free software is an ethical imperative, essential respect for the users’ freedom. By contrast, the philosophy of open source considers issues in terms of how to make software “better”—in a practical sense only. It says that nonfree software is an inferior solution to the practical problem at hand. Most discussion of “open source” pays no attention to right and wrong, only to popularity and success; http://www.gnu.org/philosophy/open-source-misses-the-point.html”
Not everyone in the open source community embraces the positions of the Free Software Foundation. But that doesn’t mean we can simply brush that discourse aside. If we do we can’t locate the larger social and historical context that gave foundation to the open source movement or how far Kuali or Instructure or Devlin Daley is straying from the original intentions of the AGPL when it exploits the license in its business model. Riffing on your conclusion, maybe it matters little whether Kuali is open washing because fundamental questions about what free software really is or should be within a university setting were washed out of open source years ago.